September, 2011

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The Mighty Pen – Four Reasons to Write Positive Feedback Down

Kevin Eikenberry

Every leader, supervisor, coach, team member and parent has been told of the value of giving positive feedback. We’ve heard reasons why. We’ve heard we don’t do it enough. We’ve learned all of the basics about giving positive feedback successfully: make it timely, make it specific, and when giving positive feedback consider sharing it publicly. [.].

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Seven Ways Leaders Move First for Best Results

Leadership Freak

Image source Moving first is the difference between leading and following. Seven ways leaders move first. Leaders: Move toward people first. When you wonder if you should greet someone, you should. Extend your hand first and say, “Good morning,” first. Don’t hold your head down while walking the hall. If you don’t move first, you may [.].

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Teresa Amabile & Steven Kramer | How To Create Meaningful Work

Tanveer Nasser

How does creating meaningful work impact an organization's ability to succeed? That's the basis of my conversation with Dr. Teresa Amabile and Dr. Steven Kramer. Teresa is the Edsel Bryant Ford Professor of Business Administration and a Director of Research at Harvard Business School. Steven is a developmental psychologist whose writings have appeared in such illustrious publications as the Harvard Business Review and The New York Times.

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Four Ways to Create Unflinching Boldness

Leadership Freak

Timid people achieve less than bold people. Boldness builds the future. Fear stalls progress and congeals the past. Fear is survival mode. Boldness is opportunity mode. 4 Ways to Build Boldness: Prepare people for future challenges with training. Provide mentors. Celebrate mistakes caused by boldness. Most importantly instill people with hope. Don’t press timid people [.].

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SME Relationships: Proven Solutions for Seamless Collaboration and Success

Speaker: Tim Buteyn, President of ThinkingKap Learning Solutions

💢 Do you find yourself stuck in never-ending review cycles? Are you wondering if your Subject Matter Expert actually got that last review request? Are you having trouble trying to decipher impractical or conflicting feedback? 💢 If any of these scenarios sounds familiar, you may benefit from a crash course on managing SME relationships!

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The People You Try to Please Control You

Leadership Freak

The people you try to please control you and your organization. Customers drive organizations, you don’t. Drucker said, “The purpose of business is to create and keep a customer.” You are all about pleasing customers. Pleasing others, however, presents problems for you. The more people you try to please: The more frantic you and your [.].

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Four Keys to Managing Social Media Use at Work

Kevin Eikenberry

George tries not to let it bother him, but when he walks by Sarah’s desk, and sees her Facebook account open he wonders, “Why isn’t she doing her job?” Susan sees half of her team seemingly always on their cell phone —not talking on the phone, but sending text messages, and she wonders if all [.].

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The Leadership Quality No One Ever Mentions

Leadership Freak

Yesterday, I led a seminar that began with a discussion of leaders the group admired and why. The conversation was worthwhile and predictable. Everyone admires leaders who possess passion, courage, insight, integrity, vision, and the list goes on. No one ever says: There’s an essential leadership quality that never makes the list. Great leaders need, [.].

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The “Sweet 16? of Positive Work Environments

Leadership Freak

If people start worrying when you show up, you’re a downer. If people love to see you leave, you’re a loser. If your team hates receiving calls from you, you’re a lousy leader. People in positive work environments love to see the boss coming. They love seeing you because they’ll go further with you than [.].

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How to be Liked More and Why it Matters

Leadership Freak

Image source: I’ve frequently had an, “I don’t care if you like me,” approach to life. Looking back, it was insecurity not confidence. I wanted people to prove they liked me because I didn’t feel that likeable. Being liked matters: You care about being liked because people are influenced by people they like. Wanting to be [.].

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Say Yes to Being Late (in these four situations)

Kevin Eikenberry

Most successful people pride themselves on being on top of things, delivering when promised and generally being on time. In fact the highest achievers are typically high achievers because they don’t procrastinate and are able to get lots done on time. Think about this another way, most of us have been taught the value of [.].

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Change Management 101: A Practical 3 Part Guide

Implementing new tools or business processes in your organization? Lemon Learning put together a practical 3 part guide to prevent the pitfalls of change management. Drive a successful change management project from diagnosis through to measurement.

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How to Be In Control

Kevin Eikenberry

Author Arbie M. Dale is quoted with a profoundly powerful quotation. powerful enough that I will get right to it. “To decide to be at the level of choice is to take responsibility for your life and to be in control of your life.&# - Arbie M. Dale Questions to Ponder What does [.].

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Great Leaders Are Great Haters

Leadership Freak

Maybe hate isn’t such a bad thing, after all. I believe love is stronger than hate. However, hate and love are dynamically connected. Tuesday’s conversation with Claire Diaz-Ortize, Twitter’s Head of Social Innovation and Philanthropy, made me think about negative versus positive motivation. Are leaders motivated by things they don’t want or things they want. [.].

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Our Deepest Craving

Kevin Eikenberry

William James has been called “the father of American Psychology.” He was a trained physician and wrote voluminously. (Interestingly enough Ralph Waldo Emerson was his Godfather). He is most known for his self-trained work in psychology and philosophy. He is widely quoted 100 years after his death, and nothing he wrote is any more quoted that the powerful quotation that [.].

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Anatomy of an Apology

Kevin Eikenberry

You may have heard or read about it, or if you are a Netflix customer, you may have received it in email. If you didn’t, Reed Hastings, Co-founder and CEO of Netflix wrote an apology and explanation for a significant pricing change that took place in late July. If you haven’t seen it, reading it [.].

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Is Training the Right Solution?

Speaker: Tim Buteyn

Let's set the scene: you’ve identified a critical performance gap in your organization and need to close that gap. A colleague suggests training, but you suspect there’s something going on that training can’t address. How can you determine if training is the right solution before you commit your budget and resources to a new training program? In this webinar, you will learn how to determine if training is the right solution using the Behavior Engineering Model.

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To Friend or Not To Friend – How to Manage Facebook with Your Team

Kevin Eikenberry

In our Bud to Boss Workshop, designed to help leaders successfully navigate the transition to leadership, we talk about the importance of relationships between leaders and their team members. Within the least year or so I have been frequently asked two related questions: “When we were peers I was friends with people on Facebook. Now [.].

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How to Make Passion Convincing

Leadership Freak

Vision creates emotional passion. Passion, on the other hand, doesn’t create vision. Expressing emotional passion with those who don’t share your vision creates skeptics not followers. Emotional passion won’t get people on board: I just landed in Philadelphia Airport from Williamsport, PA. The commuter flight takes about fifty minutes. I watched the pilot walk through the [.].

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Five Strategies that Create Your Future

Leadership Freak

If you feel stuck you are. You want to be unstuck but wanting doesn’t change anything. Wanting without acting makes matters worse. Frustration drains you. Frustration and blame are twins. Where there is blame there is frustration – where there is frustration there is blame. Blame and frustration deepen ruts. Getting unstuck: Taking responsibility ends [.].

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To Accept Limits or Not – That is the Question

Leadership Freak

There are limits; it’s dangerous to believe otherwise. Benefit: Accepting limits enables peak performance. For example, cars are designed for peak efficiency while running within a limited rpm range. Dangers: Surpassing limits lowers performance. The more frequently you exceed limits the sooner you fail. The further from boundaries the more devastating the failure – think [.].

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Revitalizing Dry Content: A Lesson in Engagement

Speaker: Tim Buteyn, President of ThinkingKap Learning Solutions

We’ve all been there. You’ve been given a pile of dry content and asked to create a compelling eLearning course. You’re determined to create something more engaging than the same old course that learners quickly click through, but how do you take this “boring” content and create something relevant and engaging? Many instructional designers will say, “Boring in means boring out.

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Finding Freedom While Developing Leaders

Leadership Freak

This is the second post based on my conversation with Bob Burg, author of: “It’s Not About You.” Leaders see in others what they don’t see in themselves; that can be frustrating. It’s frustrating to see potential in someone who doesn’t care as much as you. If you aren’t careful, it’s also arrogant because you don’t [.].

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Bob Burg on Life and Leadership

Leadership Freak

Yesterday Bob Burg took my call and we chatted for nearly an hour. I don’t waste much time on calls so after he shared a bit of his story, I asked him if he thought of himself as a leader. I loved his answer. It set us on a conversation spanning leadership, encouragement, defining success, [.].

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How to Bring Caution and Courage Together

Leadership Freak

Let caution inform action not prevent it. Act in alignment with your highest point of confidence not your lowest point of caution. Keep caution in the backseat and boldness in the front. When caution is the end there is no beginning. When caution is fear of failure it’s self-preservation; its selfishness disguised as noble intelligence. [.].

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The Power of Positive Feedback (and More)

Kevin Eikenberry

In any coaching workshop I lead, or in any conversation with leaders that turns to coaching, the discussion of positive feedback will ensue. Here are just a smattering of the questions that come up. How much positive feedback should be given? Don’t people already know if they are doing it well? If I give them [.].

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Brain Fog HQ: Memory Enhancement Techniques for Professional Development

Speaker: Chester Santos – Author, International Keynote Speaker, Executive Coach, Corporate Trainer, Memory Expert, U.S. Memory Champion

In October, scientists discovered that 75% of patients who experienced brain fog had a lower quality of life at work than those who did not. At best, brain fog makes you slower and less efficient. At worst, your performance and cognitive functions are impaired, resulting in memory, management, and task completion problems. In this entertaining and interactive presentation, Chester Santos, "The International Man of Memory," will assist you in developing life-changing skills that will greatly enha

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A Leadership Intention (classic)

Leadership Freak

Repost of a favorite: How do you want others to feel when they are around you? Like you are smart or like they are smart? Like they have great ideas or like you have great ideas? Like they are stars or like you are a star? One of the best things One of the best [.].

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Gain Influence with Others by Seeing Yourself

Leadership Freak

I’m from Maine. My parents are from Maine, and so are my parent’s parents. We refer to ourselves as MAINEiacs and we have a reputation for stoicism. Maybe the cold winters make us that way? My dad is a classic Maineiac – steady and unemotional. Self-awareness to this MAINEiac seemed like a passing fad – [.].

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How Pain Shows the Way

Leadership Freak

The pursuit of excellence turns ugly when it makes you negative and critical. There’s a thin line between reaching high and negativity. Furthermore, turning the critical light inward is dangerous. During a recent seminar a leader asked, “What do you do when you remember all the things you’ve done wrong and forget the good.” I [.].

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The Pain of Round Pegs in Square Holes

Leadership Freak

Passion is essential but it doesn’t solve everything. About a month ago I invited one of our lead people to take on a new role. It’s not working out and it’s my fault. They were passionate; but now I see frustration. They’re out of their sweet spot. Passion isn’t omnipotence or aptitude. For example, I’m [.].

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Pareto: 80% of Your Time is Spent on Trivialities

Leadership Freak

The 80/20 rule (Pareto Principle) indicates 80% of your activities are trivial and 20% deliver results. Who wants to go to their CEO and say I’m wasting 80% of my time? It’s shocking to suggest that 80% of an employee’s time is available for richer activities. It’s even more uncomfortable to apply that rule to [.].

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One bad apple DOES spoil the whole barrel

Leadership Freak

Image source Team-work is often slower and always more complex than individual-work; it requires more interaction and greater skill. Five stages: Teams go through five stages: forming, storming, norming, performing, and adjourning. Typically, they are not distinct stages; forming and storming overlap. Additionally, storming, norming, and performing may occur simultaneously.

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When it’s Better to Receive than Give

Leadership Freak

I know one of our region’s most gifted relationship builders, everyone knows him. I remember the day he taught me a valuable lesson. Build connections by letting people do things for you. I regularly have coffee with “Joe” – not his real name. One morning I offered to buy Joe a cup of coffee. I [.].

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How to Create Problem Solving Organizations

Leadership Freak

Leaders who aren’t solving problems are irrelevant. All leaders always solve problems. Urgent problems are easier to solve because they are urgent. While facing urgent or future problems leaders remain solution oriented. The bigger, more numerous and pressing the problems the more value leaders bring. Leaders never solve problems alone; organizations do.

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Getting Smart at being Wrong

Leadership Freak

Whoever said, “Fail often, fail fast, fail cheap,” has my respect. One challenge, however, is organizational expectations. Some within your organization have a low tolerance for failure. They choke creativity, stall innovation, and paralyze people. Why? Mistakes cost: Decline in morale. Lost confidence. Opportunities lost. Underutilized resources. Misallocated resources.

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Who is your organization becoming

Leadership Freak

Image source Great vision ends in being not doing; it surpasses activities. Great vision answers the questions who do we want to become. What you want to do is important; who you want to become essential. Products and sums: Organizations have identity in the present and trajectory toward the future that goes beyond products and [.].

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