Harvard Business Review

APRIL 23, 2024

Designing software that’s resilient against the most common cyberattacks is possible — and significantly more cost effective than dealing with the fallout of a hack.

Scaling 108

Scaling Software 108

Lolly Daskal

APRIL 23, 2024

Trust is the cornerstone of any successful organization. It’s the invisible glue that holds teams together, fosters collaboration, and drives innovation. However, trust is fragile and can be easily shattered by the actions of leaders and team members. As an executive leadership coach, I’ve seen firsthand the consequences of trust-breaking mistakes in organizations.

Manager 94

Manager Leadership Development 94

Harvard Business Review

APRIL 23, 2024

Slowly but steadily, while we’ve been preoccupied with trying to meet demands that outstrip our resources, grappling with unfair treatment, or watching our working hours encroach upon our downtime, burnout has become the new baseline in many work environments. From the 40% of Gen Z workers who believe burnout is an inevitable part of success, to executives who believe high-pressure, “trial-by-fire” assignments are a required rite of passage, to toxic hustle culture that pushes busyness as a badg

Manager 107

Manager 107

Vantage Circle

APRIL 23, 2024

Employee recognition events go beyond mere celebrations; they are pivotal drivers of engagement, morale, and success. Thus, creating impactful recognition events requires thorough planning and exploration. From establishing clear goals to crafting memorable experiences, each aspect deserves careful consideration to leave a lasting impact on employees.

Retention 94

Retention Employee Engagement Administration Inclusion 94

Speaker: Tim Buteyn, President of ThinkingKap Learning Solutions

💢 Do you find yourself stuck in never-ending review cycles? Are you wondering if your Subject Matter Expert actually got that last review request? Are you having trouble trying to decipher impractical or conflicting feedback? 💢 If any of these scenarios sounds familiar, you may benefit from a crash course on managing SME relationships!

Benefits

Alison Green

APRIL 23, 2024

This post was written by Alison Green and published on Ask a Manager. A reader writes: I genuinely don’t understand how folks deal with the overwhelming guilt of taking time off work. I’ve had this problem since I started working right out of college, and it’s persisted through multiple job and industry changes and multiple PTO policies — from seven days to unlimited — in my over 15 years of work.

Staffing 93

Staffing Compensation Travel Manager 93

Leadership Freak

APRIL 23, 2024

You lose it when you don’t own it. When you don’t own your marriage, it dies. When you don’t take responsibility for your team, it founders. Taking responsibility is vitality. It’s self-centered to take failure personally. “See how I’m struggling.

Accounts 88

Accounts Leadership Development 88

Ed Batista

APRIL 23, 2024

I don't work with clients who are being forced into a coaching engagement against their will. In those situations coaching is usually viewed as a last-gasp desperation measure or as a way to mitigate legal risk, and in either case the odds of success are low. But it's not uncommon for a new client to have sought coaching in response to a major setback that has jeopardized their professional future, or for a current client to unexpectedly encounter a similar situation.

Strategic Planning 85

Strategic Planning Manager Benefits 85

Alison Green

APRIL 23, 2024

This post was written by Alison Green and published on Ask a Manager. It’s five answers to five questions. Here we go… 1. My coworker is bitter that I wouldn’t play a game with her I (19M) am a college student with a single source of income. Before my shift today, my coworker (18F) sent me a Game Pigeon text out of nowhere. I sort of went along with it, we went back and forth with Cup Pong a few times, and then I started my shift at work.

Travel 91

Travel Manager 91

Harvard Business Review

APRIL 23, 2024

A conversation Harvard Business School’s Boris Groysberg and Robin Abrahams on shifting your mindset and energy at work.

Energy 85

Energy Manager 85

Alison Green

APRIL 23, 2024

This post was written by Alison Green and published on Ask a Manager. Remember the letter-writer asking whether there was anything they could do about their nightmare workload ? Here’s the update. I wrote in about getting through a staffing crisis after both my coworkers quit right when one of my company’s two owners went on maternity leave. I wanted to make sure that my “this is awful but that’s what all the extra money is for” outlook wasn’t distracting me from an

Staffing 77

Staffing Retention Manager 77

Implementing new tools or business processes in your organization? Lemon Learning put together a practical 3 part guide to prevent the pitfalls of change management. Drive a successful change management project from diagnosis through to measurement.

Change Management

Eric Jacobson

APRIL 23, 2024

Yesterday, I published a post about the new book, Burnout Immunity , by Dr. Kandi Wiens. In the book, she explains that employees who work at organizations led by servant leaders tend to have higher job satisfaction, higher engagement, and higher psychological well-being. Those employees also tend to have lower levels of emotional exhaustion, cynicism, boredom, and intent to quit.

Energy 65

Energy Manager 65

BetterUp

APRIL 23, 2024

Jump to section What is rumination?

97

97

Harvard Business Review

APRIL 23, 2024

What role should business play in solving societal issues that it helps to create?

70

70

Association Now Leadership

APRIL 23, 2024

The New York State Bar Association’s report is designed to respond to ethics and privacy concerns stoked by tools like ChatGPT. The New York State Bar Association has released guidelines to its members on the use of generative AI with a goal of addressing privacy breaches, ethical missteps, and “hallucinated” case briefs. The NYSBA’s report [PDF], published earlier this month, is the product of a months-long process developed by a dedicated Task Force on Artificial Intelligence, one of the first

Diversity 45

Diversity Operations 45

Speaker: Tim Buteyn

Let's set the scene: you’ve identified a critical performance gap in your organization and need to close that gap. A colleague suggests training, but you suspect there’s something going on that training can’t address. How can you determine if training is the right solution before you commit your budget and resources to a new training program? In this webinar, you will learn how to determine if training is the right solution using the Behavior Engineering Model.

Engineering

Help Scout Leadership

APRIL 23, 2024

Learn what service desk software is, why your IT team should make the investment, and a few interesting options if you’re ready to take the next step.

Software 48

Software 48

Chris LoCutro

APRIL 23, 2024

In this episode of The Chris LoCurto Show, we dive deep into the delicate process of second-generation transitions in small businesses. This episode is all about you, the founders, as you prepare to pass down your legacy. We’ll explore the crucial dos and don’ts to guide you through this pivotal phase of succession planning. From formalizing transition plans to navigating emotional dynamics, join us as we uncover actionable insights to ensure a seamless handover and preserve your fam

Small Business 40

Small Business Succession Planning Operations Assets 40

Niagara Institute

APRIL 23, 2024

What is referent power in the workplace? How do you know if you are a referent leader?

52

52

LSA Global

APRIL 23, 2024

Redwood Shores, CA – LSA Global, the leading business consulting, coaching, and training firm that helps fast growth life science, technology, and service companies by powerfully aligning their culture and talent with strategy, today announced results for a customized Strategic Account Management Training for an integrated technology firm selling hardware and software being asked to grow their strategic client accounts by 20% year over year.

Account Management 28

Account Management Sales Sales Accounts 28

Speaker: Tim Buteyn, President of ThinkingKap Learning Solutions

We’ve all been there. You’ve been given a pile of dry content and asked to create a compelling eLearning course. You’re determined to create something more engaging than the same old course that learners quickly click through, but how do you take this “boring” content and create something relevant and engaging? Many instructional designers will say, “Boring in means boring out.

Compliance