Andrew Chen

JUNE 26, 2017

Facebook and Google now control most of the Top 10 apps in the mobile ecosystem: Source: Nielsen, Dec 2016. During its Q1 2017 earnings call, Facebook told investors that it expected ad revenue was approaching a saturation point, despite major growth in Q1 2017 earnings as compared to 2016. 3 Banner blindness = shitty clickthroughs.

Advertising 111

Advertising Revenue Marketing Retention 111

Brian Balfour

DECEMBER 19, 2016

Top Down Analysis Lets say your primary metric is WAUs (Weekly Active Users) and you are currently at 100,000. Retention by 20%? Rather than starting with where you want to get your primary metric, start with the inputs. Where does the model tell you you’ll end up on your primary metric at the end of the year?

Metrics 61

Metrics Retention Operations Benefits 61

Zenefits

SEPTEMBER 1, 2022

Employee training can be a remedy for an organization’s talent shortfalls by boosting engagement and, in turn, boosting retention. In a joint 2016 survey by Deloitte and MIT Sloan Management Review, 90% of the organizations polled expected their industries to be totally disrupted by digital trends.

ROI 52

ROI Administration Onboarding Small Business 52

Zenefits

JUNE 1, 2022

Cost of living: a government-based metric using economic factors that look at how people spend money to live their day-to-day lives. Cost of labor: a metric based on how much employers must pay to hire for specific roles. It’s an often-asked question, and we’re here to help provide some clarity.

Government 52

Government Administration Metrics Onboarding 52

LSA Global

DECEMBER 6, 2017

Some blame low morale (TSA ranked 303 rd out of 305 government agencies in 2016). Like most performance issues, the answer to improvements in TSA screening most likely contains a combination of actions related to clear goals/roles/processes, improved technology, better trained employees and aligned performance metrics and rewards.

Accounts 28

Accounts Travel Process Improvement Government 28

Andrew Chen

NOVEMBER 1, 2018

While there were people thinking about user acquisition and ad tech, and some early consumer teams (like Eric Ries’s IMVU) thinking about cohort curves to mention retention, it hadn’t been centralized into a team that could execute against it. Thinking about new user experience, engagement metrics, and other important concepts.

Metrics 111

Metrics Scaling Marketing Media 111

Vantage Circle

DECEMBER 19, 2022

A strong company culture can improve employee retention, boost morale, and increase productivity. Studies suggest that expressing gratitude results in improved employee satisfaction and retention. We can claim that Airbnb has done well in this area since they were named first on Glassdoor's "Best Workplaces in 2016" list.

Employee Engagement 96

Employee Engagement Benefits Manager Diversity 96