Harvard Business Review
AUGUST 1, 2023
As companies learn to use generative AI to create value, there’s a risk that they take the wrong approach when applying the technology to the customer experience. In fact, research shows AI can help boost customer satisfaction when it’s used to offer customers more personalized solutions or to help human employees provide better service than they would without the technological assist.
AlignOrg
AUGUST 1, 2023
A good gardener knows the health of the garden is influenced by what’s happening below ground. Beneath the roses and daisies is a hidden ecosystem of roots, airways, and irrigation systems that allow plants to flourish. A novice gardener might focus on the health of flowers and leaves, but a pro understands that the blooms will never reach their full potential if the world below the surface goes unchecked.
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Thought Leaders LLC
AUGUST 1, 2023
Explore the transformative journey towards enduring discomfort and uncertainty. Discover the techniques extraordinary individuals use to develop mental resilience. Embrace voluntary hardship and self-accountability to unlock your hidden potential for success. Today’s guest post is by Polina Marinova Pompliano, author of HIDDEN GENIUS: The Secret Ways Of Thinking That Power The World’s Most Successful People (CLICK HERE to get your copy).
Lolly Daskal
AUGUST 1, 2023
Effective leadership is crucial for the success of any organization, and it’s something that anyone can strive to achieve. But how can you become a stronger leader almost instantly? Consider adopting these seven strategies so you can become a stronger leader almost instantly: Learn how to inspire others: As a leader, one of your main responsibilities is to inspire and motivate your team.
Speaker: Tim Buteyn, President of ThinkingKap Learning Solutions
💢 Do you find yourself stuck in never-ending review cycles? Are you wondering if your Subject Matter Expert actually got that last review request? Are you having trouble trying to decipher impractical or conflicting feedback? 💢 If any of these scenarios sounds familiar, you may benefit from a crash course on managing SME relationships!
Kellogg Insight
AUGUST 1, 2023
Lauded as a win for consumers, new protections could have unintended consequences. “There’s no privacy ‘free lunch’ here.
Eric Jacobson
AUGUST 1, 2023
"Questions help us break down barriers, discover secrets, solve puzzles, and imagine new ways of doing things, But few of us know how to question in a methodical way," explains Frank Sesno , Emmy-award-winning journalist, and author of the book, Ask More. Sesno's book teaches readers how the power of questions: Opens doors Uncovers Solutions Sparks Change More specifically, he reveals: The power and payoff of targeted diagnostic questions.
OrgDev Digest brings together the best content for management professionals from the widest variety of industry thought leaders.
Leadership Freak
AUGUST 1, 2023
Dear Dan, I have a new position within our company. Now I report directly to the CEO. What questions should I ask during our first meeting?
Sweet Process
AUGUST 1, 2023
Start your free 14-day trial of SweetProcess No credit card needed. Cancel anytime. Click Here To Try it for Free. As a small business owner, you need a company policy to guide your employees’ affairs. However, writing one from scratch typically takes about three to six months. Let’s say you spend the next four months […] The post How To Write a Policy Using AI [A Step-by-Step Guide] appeared first on SweetProcess.
BetterUp
AUGUST 1, 2023
Jump to section Why collaboration is important 3 benefits of collaboration for individuals 4 benefits of collaboration for teams 4 benefits of collaboration for companies How to avoid collaboration overload The secret to productive teamwork is healthy collaboration
Michael McKinney
AUGUST 1, 2023
H ERE'S A LOOK at some of the best leadership books to be released in August 2023 curated just for you. Be sure to check out the other great titles being offered this month. The Secret of Culture Change : How to Build Authentic Stories That Transform Your Organization by Manoel Amorim, Jay B. Barney and Carlos Julio Data indicates that most strategic efforts to change a company’s culture fail.
Implementing new tools or business processes in your organization? Lemon Learning put together a practical 3 part guide to prevent the pitfalls of change management. Drive a successful change management project from diagnosis through to measurement.
BetterUp
AUGUST 1, 2023
Jump to section The importance of thanking your boss or mentor 3 tips for saying thank you to a boss or mentor Crafting effective appreciation messages Show your gratitude
Harvard Business Review
AUGUST 1, 2023
A conversation with HBS professor Willy Shih about a new era of industrial policy.
BetterUp
AUGUST 1, 2023
Jump to section What are goals? What are objectives? 4 key differences between goals and objectives How do goals and objectives work together?
Jackie Nagel
AUGUST 1, 2023
Zoom. Zoom. Zoom. OMG! I love that famously-recognized Mazda commercial circa 2000. Little did we know at the time that the little ditty would personify our lives. In 2009, Graeme Wood, Australian digital entrepreneur and philanthropist, wrote: “ Change has never happened this fast before, and it will never be this slow again. “ Hold onto your hats!
Speaker: Tim Buteyn
Let's set the scene: you’ve identified a critical performance gap in your organization and need to close that gap. A colleague suggests training, but you suspect there’s something going on that training can’t address. How can you determine if training is the right solution before you commit your budget and resources to a new training program? In this webinar, you will learn how to determine if training is the right solution using the Behavior Engineering Model.
BetterUp
AUGUST 1, 2023
Jump to section Why do interviewers ask about strengths and weaknesses?
LSA Global
AUGUST 1, 2023
Redwood Shores, CA – LSA Global, the leading business consulting, coaching, and training firm that helps fast growth life science, technology, and service companies by powerfully aligning their culture and talent with strategy, today announced results for a First Sales Meeting Workshop for a fast growing High Tech Company that wanted to ensure their sales reps could better engage buyers to either agree to sales discovery and/or a specific sales meeting objective. 90% Job Relevance 95% Satisfacti
BetterUp
AUGUST 1, 2023
Jump to section What’s the Eisenhower Matrix?
Chris LoCutro
AUGUST 1, 2023
It’s human nature to want to believe that we’re alone with the problems we’re facing. Our tendency is to think that no one else is experiencing what we are. That no one else is facing the same or similar challenges, or that we’ve got to face these things all on our own. The good news is: it’s just not true! You’re not alone and your problems are usually common.
Speaker: Tim Buteyn, President of ThinkingKap Learning Solutions
We’ve all been there. You’ve been given a pile of dry content and asked to create a compelling eLearning course. You’re determined to create something more engaging than the same old course that learners quickly click through, but how do you take this “boring” content and create something relevant and engaging? Many instructional designers will say, “Boring in means boring out.
Harvard Business Review
AUGUST 1, 2023
The pandemic undoubtedly changed how marketers approach channel strategy, and there is no single route to success. With more channels than ever, marketers need to map which channels add clear value and forget the rest. It can be tempting to enter a channel because your competitors are there. But with limited customer time and attention, marketers must strategically determine in which channels they can have the greatest impact.
15Five
AUGUST 1, 2023
‘Organizational purpose’ might sound like vague, aspirational corporate jargon. Along with a mission, vision, and values, nearly every company has a statement of purpose lying around somewhere. But too often, these words have little relevance to what employees actually care about — or even what they practically do, day-to-day. That’s a problem, because humans need purpose to feel motivated, inspired, and fulfilled.
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