Wed.Aug 30, 2023

article thumbnail

Do you have the courage to repeat your ideas?

Peter Winick

Transcript: Don’t make me repeat myself. If you’re a parent, you’ve probably said this to your kids. More broadly, I think many of us are afraid to repeat ourselves to colleagues, customers, clients, vendors, other business partners, because we get self-conscious. We lack the courage to be willing to repeat our thoughts and our ideas.

Scaling 130
article thumbnail

Why Customers Leave Platforms — and How to Retain Them

Harvard Business Review

Companies often misunderstand the problem of users leaving their platforms. Disintermediation is a sign that your customers don’t think you are adding as much value as you think you are. Firms struggling with disintermediation can take simple steps to stop the bleeding before it’s too late — if they understand what’s really taking place. They should consider six factors: urgency, rake, risk, skill, frequency, and modularity.

110
110
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Trending Sources

article thumbnail

Outcomes-Based Financing: The Quality Education India Development Impact Bond

UVA Darden

Outcomes-Based Financing: The Quality Education India Development Impact Bond burtonc Wed, 08/30/2023 - 14:08 1 September 2023 Business, Ethics & Society Finance & Accounting Public-Private Partnerships Impact Investing Social Impact Maggie Morse The Social Challenge Financing Quality Education India has made enormous progress in education to achieve a 99 percent rate of primary school access, but what of the quality of education available for children in India?

Education 105
article thumbnail

Take the Next Step

Leadership Freak

The life you want won’t appear like a rabbit out of a hat. Magic won’t help. Just take the next step. Fear stands between you and the life you want.

article thumbnail

SME Relationships: Proven Solutions for Seamless Collaboration and Success

Speaker: Tim Buteyn, President of ThinkingKap Learning Solutions

💢 Do you find yourself stuck in never-ending review cycles? Are you wondering if your Subject Matter Expert actually got that last review request? Are you having trouble trying to decipher impractical or conflicting feedback? 💢 If any of these scenarios sounds familiar, you may benefit from a crash course on managing SME relationships!

article thumbnail

Empowering the Members of Your Team

Thought Leaders LLC

For you to get the most out of the members of your high performing team, you need to empower them. For you to get the most out of the members of your high performing team, you need to empower them. Remember, on a high performing team, those team members are typically very self-motivated, and they like being self-directed. You need to understand how letting go of your agenda, creating space for them to flourish, and then accepting that there are different ways of doing things is going to bring ou

article thumbnail

When a Success Formula Hardens

Michael McKinney

T HERE IS danger when success goes to a leader’s head. King Solomon wrote, “Pride goes before destruction and a haughty spirit before a fall.” When this happens, they are at risk for what Donald Sull calls in Revival of the Fittest , active inertia. He explains what happens: Managers get trapped by success, a condition that I call active inertia , or management’s tendency to respond to the most disruptive changes by accelerating activities that succeeded in the past.

More Trending

article thumbnail

How Global Companies Can Create a Consistent Customer Experience

Harvard Business Review

Building a global company is easier, but also more nuanced and complex, than ever before. In the past, companies could limit expansion in a more controlled fashion to just one market at a time. In the digital age, global growth is far more continuous and incremental in nature. But with this new approach comes risk: If your customers in one market receive less value than those in another, they perceive your offering differently.

article thumbnail

5 Ways to Improve Your Leadership Effectiveness Today

Lolly Daskal

Leadership is a skill that can always be improved upon. Whether you’re just starting out in a leadership role or you’ve been a leader for years, there are always ways to become more effective at inspiring and guiding your team. Here are five tips to help you improve your leadership effectiveness today: Foster a positive company culture: As a leader, you have the ability to set the tone for your organization.

article thumbnail

Metatask vs. SweetProcess: Choosing the Perfect SOP Tool For Your Business

Sweet Process

Last Updated on August 30, 2023 by Owen McGab Enaohwo Start your free 14-day trial of SweetProcess No credit card needed. Cancel anytime. Click Here To Try it for Free. In 2020, the global business intelligence market was estimated at $22.26 billion. It is projected to grow with a CAGR of 8.7% over the years […] The post Metatask vs. SweetProcess: Choosing the Perfect SOP Tool For Your Business appeared first on SweetProcess.

article thumbnail

How to Give — and Receive — Critical Feedback

Harvard Business Review

Executive coach and organizational consultant Ben Dattner says giving good feedback is about how you deliver it.

article thumbnail

Change Management 101: A Practical 3 Part Guide

Implementing new tools or business processes in your organization? Lemon Learning put together a practical 3 part guide to prevent the pitfalls of change management. Drive a successful change management project from diagnosis through to measurement.

article thumbnail

9 Benefits of Sunlight in the Morning and Ways to Get it

BetterUp

Making time to step outside in the morning may feel like a luxury, but prioritizing outdoor time can have a positive impact on your entire day. Making sunlight a priority in the morning can trigger a ripple effect that resonates throughout your day. So, let's explore this phenomenon in detail.

article thumbnail

Harnessing the power of AI in HR

Walk Me

We’ve all seen HR evolve over the years. Remember the days of purely manual recruitment and annual appraisals? Today, HR processes are more sophisticated, data-driven, and centered around the employee experience. The transformation has been vast, and understanding this shift can provide valuable insights into where HR is headed next. You’ve undoubtedly heard the buzz around artificial intelligence (AI).

article thumbnail

How To Become A Scrum Master

Agile42

Scrum has been proven to be a powerful framework for managing complex projects and delivering valuable products. As companies have become more Agile, the role of the Scrum Master has also become more important. If you’re intrigued by the idea of leading teams, fostering collaboration, and enabling seamless project delivery, becoming a Scrum Master could be the perfect path for you.

Manager 52
article thumbnail

We’re New Here

Harvard Business Review

Whether it’s your first job or a fresh start, “New Here” is the young professional’s guide to work — and how to make it work for you.

Manager 54
article thumbnail

Is Training the Right Solution?

Speaker: Tim Buteyn

Let's set the scene: you’ve identified a critical performance gap in your organization and need to close that gap. A colleague suggests training, but you suspect there’s something going on that training can’t address. How can you determine if training is the right solution before you commit your budget and resources to a new training program? In this webinar, you will learn how to determine if training is the right solution using the Behavior Engineering Model.

article thumbnail

What’s the Halo Effect Bias? Definition and Real-Life Examples

BetterUp

Jump to section What’s the halo effect? Why the halo effect happens 4 examples of the halo effect at work The halo effect in marketing What’s the reverse halo effect?

article thumbnail

Measuring Your Long-Term Strategy’s Short-Term Success

Harvard Business Review

Major strategy shifts need time to play out, but how long is too long?

83
article thumbnail

We Don't Get What We Deserve.

Ed Batista

We don't like to acknowledge this. It feels unfair, an injustice. I talk with clients every day about perceived injustices, some grievous, even outrageous. But in my capacity as coach I don't do my clients much good by merely validating their grievances or affirming their outrage. Sometimes that's a starting point. Leaders need to vent like anyone else, and their colleagues may be unsympathetic (or implicated in the injustice), and their family and friends may not really understand the problem.

article thumbnail

The 10 Best Shopify Customer Service Apps (Compared)

Help Scout Leadership

Do you need a Shopify customer service app to help you manage customer support requests? Find out which Shopify apps are the best in this guide.

Manager 48
article thumbnail

Revitalizing Dry Content: A Lesson in Engagement

Speaker: Tim Buteyn, President of ThinkingKap Learning Solutions

We’ve all been there. You’ve been given a pile of dry content and asked to create a compelling eLearning course. You’re determined to create something more engaging than the same old course that learners quickly click through, but how do you take this “boring” content and create something relevant and engaging? Many instructional designers will say, “Boring in means boring out.