Remove operations-management
article thumbnail

It’s Time for a New Model for Operations Management

Harvard Business Review

Covid-19 was the death knell for traditional hierarchical command-and-control operations management. In its place a new model has emerged that’s far better equipped to deal with today’s disruptive, volatile, and unpredictable environment.

article thumbnail

Managing Employee Needs for Improved Business Operations

Sweet Process

As the regional director of operations at Castle Group, Ryan Johnson understands the relationship between employee motivation and customer satisfaction. The post Managing Employee Needs for Improved Business Operations appeared first on SweetProcess. Ryan Johnson is the guest in this episode of the Process Breakdown Podcast.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Trending Sources

article thumbnail

The 10 Best Books for HR Operations Management

Zenefits

Human resources operations require more than grit and experience. Today, HR managers juggle compliance, emotional intelligence, conflict resolution, career progression, retention tips , recruiting needs, and limited budgets. And as HR becomes more complex, there is a driving need to automate and optimize department operations.

article thumbnail

In-Depth Guide to Effective Operational Risk Management

Sweet Process

Featured Bonus Content: Download the FREE Powerful Operational Risk Management Checklist! Imagine you’re an operational risk manager. You face the tough task of assuring your boss that all operational risks are well managed. Lacking an effective ORM (or operational risk […].

article thumbnail

Building an Efficient Project Management Team for Operational Excellence

Sweet Process

As director of operations and project management at Ten35, a marketing agency, Janna Retzler built a project management team from scratch to enhance the organization’s operations. The post Building an Efficient Project Management Team for Operational Excellence appeared first on SweetProcess.

article thumbnail

Knowledge Management Systems: A Complete Guide to Improving Your Business Operations

Sweet Process

Featured Bonus Content: Download the FREE Checklist for Implementing a Knowledge Management System! Tom, head of operations at ABC Marketing Agency, just returned from a meeting with his board of directors. The post Knowledge Management Systems: A Complete Guide to Improving Your Business Operations appeared first on SweetProcess.

article thumbnail

Trainual vs. SweetProcess: Which Is Better For Managing Your Standard Operating Procedures (SOPs)?

Sweet Process

As a business owner, you’ve probably heard of Trainual and SweetProcess but might not know which one to choose to manage your standard operating procedures (SOPs). The post Trainual vs. SweetProcess: Which Is Better For Managing Your Standard Operating Procedures (SOPs)? appeared first on SweetProcess.