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Referent Power: What Is It and How to Harness It

Vanessa Van Edwards

That’s the kind of person you can become with referent power. What is Referent Power? Referent power is when others respect and admire a person, regardless of their job title or position of authority. Referent power is also built by the strength of character and a clarity of vision and purpose.

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does being salaried just mean I work a ton of overtime for free, coworker won’t share a file, and more

Alison Green

Your colleague is refusing an obvious and necessary workflow and making part of your job impossible. When your mom is your only reference My daughter is applying for full-time jobs. The issue is that I am her reference for the job with the admin duties. There is no one else here who could be the reference for her.

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Creating A Seamless Digital Employee Experience: Best Practices

Vantage Circle

It refers to how connected and committed employees feel about their work and the organization. Technology It refers to the digital tools and infrastructure used in the workplace. Interface for users (UI) and Experience for users (UX) It refers to the design and functionality of the digital tools with which employees will interact.

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Experience-Driven HR Service Delivery Model: The Way Forward

AIHR

The model divides HR services into the following tiers with an attempt to resolve as many queries as possible in the lower tiers: Target % of queries Example Tier 0: This refers to employee self-service activities that can be completed without any interaction with an HR professional 60% Employees access the self-service portal to put in leave.

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8 Steps to Successful HCM Process Optimization

Walk Me

HCM process optimization refers to the improvement of HCM-related software workflows. Here are a few necessary steps to follow when developing an optimization process for HCM workflows and procedures. Process mining refers to the collection of backend software data in order to better understand and analyze that data.

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When AI is too verbose, full of repetition and says sorry for being an AI…

Andrew Chen

This came up because like many of you, I’ve been trying to incorporate ChatGPT into my workflows — both at my job, and also for writing, which I’ve posted about here. Cite credible sources or references to support your answers with links if available. Provide multiple perspectives or solutions.

Workflows 114
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fired employee says he’s coming to a work event, employee never saves things on our shared drive, and more

Alison Green

What advice do you have to get an employee to embrace a small but fundamental change in workflow? What’s up with lengthy reference questionnaires? A junior staff member who works on a few of my teams asked if I would act as a reference for her for a new position she is in the running for. Am I being crazy about this?