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Has Business Transformation Become Obsolete?

Harvard Business Review

In today’s world, business transformation has morphed from a one-time special project to a never-ending series of transformations — the majority of which will fail. With a future full of changes, challenges, and surprises, leaders need a new approach.

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Middle Managers Should Drive Your Business Transformation

Harvard Business Review

Successful transformations harness the collective wisdom of middle managers and teams. Transforming a business demands a blend of creativity and ingenuity. 2) Empower the middle to sponsor transformative changes. 2) Empower the middle to sponsor transformative changes. 3) Reward bold action and results.

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How can you transform your business from high touch low scale to low touch high scale?

Peter Winick

the business that they’re in when you think about it is really high touch and low scale. There’s nothing wrong with that business model. So very, very different business model, but ultimately one that’s a fantastic complement to what you’re probably already doing. You can only do one at a time.

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6 Ways to Transform Your Business with This Game-Changing Strategy

Lolly Daskal

In the realm of leadership, there’s a profound responsibility that rests on the shoulders of every leader – the responsibility to drive transformative change within their organizations. Transforming User Experiences: AI has the potential to revolutionize user experiences. Exceptional leaders understand this role well.

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Becoming A Customer Company: The New Blueprint For CX-Driven Business Transformation

Forbes Leadership

The winners will become customer companies and transform business models and operations to deliver extraordinary, connected customer experiences. Leading companies prioritize CX as a driver for growth. The losers will be those that do nothing more than say they're customer-centered.

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Transform Business Operations with Process Mining

Harvard Business Review

The most effective companies we interviewed use process mining to generate operational insights at scale, identify process inefficiencies, define targeted actions, and measure process improvements — all of which lead to value realization. It is often a major cultural change to fully embrace this level of process management.

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How Leaders Can Tap Into The Human Side Of Digital Business Transformation

Tanveer Nasser

With the explosive growth of AI and other emergent technologies, it’s not surprising to see many organizations focusing on digital business transformation. Unfortunately, many leaders are making a critical mistake in their strategy, something I discuss and explore with my guest Kamales Lardi in this episode of my “Leadership Biz.