Tue.Mar 19, 2024

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How People Are Really Using GenAI

Harvard Business Review

There are many use cases for generative AI, spanning a vast number of areas of domestic and work life. Looking through thousands of comments on sites such as Reddit and Quora, the author’s team found that the use of this technology is as wide-ranging as the problems we encounter in our lives. The 100 categories they identified can be divided into six top-level themes, which give an immediate sense of what generative AI is being used for: Technical Assistance & Troubleshooting (23%), Content Crea

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6 Clear Signs You Need to Rethink Your Career as a Leader

Lolly Daskal

It’s always essential to periodically take stock of your leadership career. Being a leader comes with its unique challenges and rewards, but sometimes, it’s crucial to recognize when it might be time for a change. Here are six clear signs that should prompt you to consider reevaluating your career path. Waning Passion: Passion is the driving force behind great leadership.

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Overcoming Common Challenges to Disruptive Innovation

Harvard Business Review

While the concepts of disruptive innovation are well established, startups and incumbents alike continue to struggle with becoming disruptors. This article explores four common challenges that trip up efforts and offers strategies for overcoming them.

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Former PepsiCo COO Grace Puma And Former Nike President Of Consumer Direct Christiana Smith Shi

SME Strategy

What factors are really holding women back from moving forward in their careers? More importantly, what can you do about it if you find yourself in that position? We talk about all these things and more with our high-caliber guests who promise to deliver nothing but goodness. PepsiCo COO Grace Puma and former Nike President of Consumer Direct Christiana Smith Shi are the authors of the book, Career Forward: Strategies from Women Who’ve Made It.

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SME Relationships: Proven Solutions for Seamless Collaboration and Success

Speaker: Tim Buteyn, President of ThinkingKap Learning Solutions

💢 Do you find yourself stuck in never-ending review cycles? Are you wondering if your Subject Matter Expert actually got that last review request? Are you having trouble trying to decipher impractical or conflicting feedback? 💢 If any of these scenarios sounds familiar, you may benefit from a crash course on managing SME relationships!

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Lessons from More Than 1,000 E-Commerce Pricing Tests

Harvard Business Review

At most small and medium-sized e-commerce retailers, prices are typically set and updated in an ad hoc fashion without one clear owner. The process often starts by using a gross margin target, followed by some comparison with competitors, and then some adjustments from there. Many of these retailers would quickly admit that this isn’t an optimal strategy, and that they are likely leaving money on the table — and they’re often right.

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candidate’s mom keeping emailing to follow up for her, pimple patches at work, and more

Alison Green

This post was written by Alison Green and published on Ask a Manager. It’s five answers to five questions. Here we go… 1. Candidate’s mom keeping emailing to follow up on her behalf I’m in a position to hire older teens (usually just graduated high school) for a summer job. I have a question about how to handle an applicant’s mom. The child applied, but their mom keeps emailing to follow-up.

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can I negotiate a later schedule before accepting a job?

Alison Green

This post was written by Alison Green and published on Ask a Manager. A reader writes: Are hours ever negotiable? I’m in the late stages of interviewing for what I honestly think is my dream job: I love the team, the manager, the work, everything about it, and the salary is a huge step up from what I’m making now. But I am leaning towards turning it down for one and only one reason: the role would start work, in-office, at 8 am every day.

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Nurturing Support: Leadership’s Role in Sustaining New Year Momentum Beyond January

Thought Leaders LLC

Learn how leaders can sustain the momentum and engagement sparked by new-year goal-setting to drive longer-term success. Today’s guest post is b y Craig Goodliffe, CEO & Founder – Cyberbacker The start of a new year is a great time to refocus your workforce on the vision that drives your organization. Dialing up your mission and reminding your team why it matters can take engagement to the next level.

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3 Ways to Jumpstart One-On-Ones

Leadership Freak

Don't have one-on-ones if you don't have time to prepare. You can prepare in minutes. Is the person you're talking with worth three minutes of preparation? Here are three ways to jumpstart one-on-ones. What do you think?

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how to ask for more vacation time

Alison Green

This post was written by Alison Green and published on Ask a Manager. It will come as a surprise to exactly no one that Americans don’t get enough vacation time from their employers. The average American worker in private industry gets only 11 paid vacation days after a year of employment (plus, generally, federal holidays and paid sick leave). That’s awfully stingy compared to how much leave workers in other industrialized counties get.

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Change Management 101: A Practical 3 Part Guide

Implementing new tools or business processes in your organization? Lemon Learning put together a practical 3 part guide to prevent the pitfalls of change management. Drive a successful change management project from diagnosis through to measurement.

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How to Find Good Advice

Mark Sandborn

Our world is brimming with advice and advice givers. From the best books to read, the hottest stocks to buy, to the most effective weight loss strategies, everyone seems to have a suggestion. But here’s the catch – the question of credibility is paramount. It’s not just about what is being recommended, but who is doing the recommending. Expertise matters.

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Cybersecurity In The Age Of AI

Chief Outsiders

There is considerable media attention on how Artificial Intelligence (AI) has accelerated in usage and is now permeating all aspects of our lives. Cybersecurity is no exception.

Media 65
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Why Leaders Need to Value Their Retirement-Age Workforce

Harvard Business Review

A conversation with psychologist Ken Dychtwald about an overlooked segment of workers.

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my satellite team resents that we don’t get the perks offered at our headquarters

Alison Green

This post was written by Alison Green and published on Ask a Manager. A reader writes: I manage a small team (less than 10) in a small city that is a three-hour drive from the company’s main site and headquarters, which is in a large urban area. Due to nature of our work, all my employees need to be on-site, but I try to be liberal with letting people work from home to handle personal items or if they have online training.

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Is Training the Right Solution?

Speaker: Tim Buteyn

Let's set the scene: you’ve identified a critical performance gap in your organization and need to close that gap. A colleague suggests training, but you suspect there’s something going on that training can’t address. How can you determine if training is the right solution before you commit your budget and resources to a new training program? In this webinar, you will learn how to determine if training is the right solution using the Behavior Engineering Model.

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What Game Theory Can Teach Us about RICO Prosecutions

Kellogg Insight

“If you’re on trial with 17 other people, the fear that somebody else will confess becomes much more realistic.

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How HSBC Transformed Its Customer Experience - SPONSOR CONTENT FROM HSBC

Harvard Business Review

Sponsor content from HSBC.

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The Proven Framework for Sweat Free Board Meetings

Rhythm Systems Growth

Watch to learn how Rhythm Systems can provide you the tools and methods other successful technology companies use to stop fighting fires and feel more confident going into every board meeting.

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Clearing A Personalized Path To Emotional Permanence

BetterUp

Jump to section Understanding emotional permanence Why people struggle with emotional permanence Emotional permanence: breaking the cycle Tools for developing emotional agility Advanced strategies for emotional balance Clearing a personalized path to emotional permanence Grow your mental agility with BetterUp

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Revitalizing Dry Content: A Lesson in Engagement

Speaker: Tim Buteyn, President of ThinkingKap Learning Solutions

We’ve all been there. You’ve been given a pile of dry content and asked to create a compelling eLearning course. You’re determined to create something more engaging than the same old course that learners quickly click through, but how do you take this “boring” content and create something relevant and engaging? Many instructional designers will say, “Boring in means boring out.

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Job rotation: How to effectively train your staff

Walk Me

Job rotation is a hallmark of the best business training programs. As a training technique, it gives participants the challenges they need to grow, adapt, and flourish in complex and multifaceted businesses. It’s certainly not the easiest training method. But if you can find the right approach, the right candidates, and the right oversight, it could transform your company-wide development programs.

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A New Paradigm: Rethinking 'The Customer Is Always Right'

Help Scout Leadership

It’s time to shift the customer service paradigm again, from “The customer is always right” to “The customer always deserves to be helped.

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Organizational Culture vs. Climate: The Key Differences (Plus Company Examples)

AIHR

Organizational climate vs culture; which is more important, and what degree of impact do these two factors have on employees and their performance? Well, a rather large impact as it turns out. In a recent global study by PwC, the majority (67%) of respondents stated that culture is more important than strategy or operations. The same research found that organizations with a distinctive culture experienced greater competitive advantage in terms of a 48% higher revenue, an 80% higher employee sati

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566 | Why Prioritizing Happiness Drives Business Success

Chris LoCutro

Here’s a fact that might be hard to admit as a leader: the vibe and attitude you bring to your team play a huge part in how they show up to come to work every day. And that’s exactly what we’re diving into, let’s talk about how happiness drives success in your business! Ever heard the saying, “People don’t leave bad jobs; they leave bad bosses” ?

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Brain Fog HQ: Memory Enhancement Techniques for Professional Development

Speaker: Chester Santos – Author, International Keynote Speaker, Executive Coach, Corporate Trainer, Memory Expert, U.S. Memory Champion

In October, scientists discovered that 75% of patients who experienced brain fog had a lower quality of life at work than those who did not. At best, brain fog makes you slower and less efficient. At worst, your performance and cognitive functions are impaired, resulting in memory, management, and task completion problems. In this entertaining and interactive presentation, Chester Santos, "The International Man of Memory," will assist you in developing life-changing skills that will greatly enha