Peter Winick

AUGUST 25, 2022

Elevating customer service and employee satisfaction in a hybrid workforce. If you thought a global pandemic would dim the lights of customer service – you thought wrong! But one thing is changing: the way we deliver answers and solutions.

Manager 204

Manager Hospitality Travel Sales 204

Peter Winick

AUGUST 15, 2023

She helps us define what allies and ambassadors are and how they can help take ideas to scale or even create a movement that would be unachievable alone. Kerry-Ann Stimpson, Chief Marketing Officer at The JMMB Group shares how the influence of a corporate brand can be expanded by working in tandem to build personal brands of the employees.

Scaling 130

Scaling Deliverables Education Marketing 130

Chief Executive

JUNE 15, 2023

On the contrary, it’s coming from employees who are demanding heightened transparency. Disney team members took to social media to express their disappointment when company leaders didn’t take an immediate stance against it. They wanted Disney to show its true colors and support the LGBTQ+ community publicly.

Employee Engagement 98

Employee Engagement Benefits Media Manager 98

Zenefits

JANUARY 7, 2023

Not quite sure how this works or if it’s right for you? Not quite sure how this works or if it’s right for you? Read on to learn more about what humble managers are and how to be one. The goal of humble managers is to develop and support their employees so they’re able to do their best work possible.

Manager 98

Manager Accounts 98

Vantage Circle

DECEMBER 11, 2023

So, to be very precise, a hybrid workforce is a blend of a workforce where- A section of employees work exclusively from remote locations. So, to be very precise, a hybrid workforce is a blend of a workforce where- A section of employees work exclusively from remote locations.

Inclusion 102

Inclusion Real Estate Compliance Implementation 102

Get Lighthouse

APRIL 1, 2023

Are your employees happy? We're all responsible for our own thoughts and attitudes, and the same goes for your employees. Yet, too often in the workplace, the conditions we create as managers make our employees unhappy, unmotivated, and ultimately crush morale. Some might even call them micro-managers when taken too far.

Manager 145

Manager Engineering Revenue Energy 145

Get Lighthouse

DECEMBER 22, 2023

Even if you are, your employees probably aren't. found that just 21% of 1,500 employees surveyed were satisfied with their employer's onboarding process. Another study by Gallup found that only 12% of employees "strongly agree” that their organization does a great job onboarding new employees.

Onboarding 98

Onboarding Compliance Engineering Manager 98

Vantage Circle

FEBRUARY 24, 2023

Employees who feel connected to the company and each other are key to a successful business. A strong employee connection benefits employees and the companies that employ them. Once employees feel connected, maintaining their bonds can help them grow. What is Employee Connection?

Employee Engagement 104

Employee Engagement Implementation Benefits Accounts 104

Alison Green

JULY 12, 2022

This post, how much training and support should I expect in a job I wasn’t totally qualified for? , When I saw the job posting, it sounded like something I would really enjoy doing. I feel like a horrible employee, but I receive very good annual reviews. was originally published by Alison Green on Ask a Manager.

Nonprofit 96

Nonprofit Compensation Manager 96

Get Lighthouse

JANUARY 5, 2024

Wondering how to advance past your team of individual contributors to leading a group of managers? Fortunately, the steps to get there are similar to the key things to become a manager. Fortunately, the steps to get there are similar to the key things to become a manager. This, above all other things, shows that you're a leader.

Manager 97

Manager Onboarding Engineering Culture Change 97

Get Lighthouse

AUGUST 30, 2022

How can I look good to my boss? How do I stay on the same page as them? These are common questions mid-level leaders and individual contributors alike ask themselves, especially when they start working with a new team. How to start on the right foot managing up. How to start on the right foot managing up.

Manager 136

Manager ROI Performance Review Engineering 136

Get Lighthouse

JUNE 23, 2023

Buffer gave up on their flat structure as covered in cofounder Leo Widrich's post, "What we got wrong." Zappos , the billion dollar shoe company, lost almost 1/3rd of their employees when they offered a severance package to anyone unhappy with the process. Today, we act as coroner, looking at the causes of death for flat orgs.

Manager 133

Manager Scaling Accounts Engineering 133

Eric Jacobson

MARCH 12, 2024

Most books aren’t honest enough about how hard it is to reset ,” adds Homkes. Most books aren’t honest enough about how hard it is to reset ,” adds Homkes. Survive, Reset, Thrive (SRT) is a practical and innovative interconnected three-mode approach : Survive : Stabilizing your business when a shot hits.

Balance Sheet 92

Balance Sheet Employee Engagement Hospitality Marketing 92

15Five

SEPTEMBER 29, 2023

Strategic HR leaders understand how influential managers are in a business. They can make or break a team’s ability to perform and be a driver—or killer—of employee engagement. How many of these ineffective managers do you recognize? So, it’s no surprise that 60% of you said manager effectiveness was your top priority in 2023.

Manager 87

Manager Employee Engagement Benefits Metrics 87

Get Lighthouse

JUNE 14, 2022

Boss: "You don't mind if we go ahead and put a few more people on your team, right?" Whether this is a conversation you've had in your head or one that's happened to you when talking to your boss, you know the hard truth: As your team grows, it becomes geometrically more complex to manage your team. You: "Thanks!" You: "Umm.".

Manager 139

Manager ROI Benefits Scaling 139

AIHR

NOVEMBER 7, 2022

Many organizations today expect HR to develop strategies around DEIB , hybrid work, organizational purpose, employee well-being, and so on. However, the one element that seems to be missing in all this is the support of HR itself. This doesn’t come as a surprise but is an important factor in how HR is doing nevertheless.

Manager 127

Manager Administration Education Human Resources 127

AIHR

FEBRUARY 21, 2024

When you Google “HR Quotes”, you get more than three hundred million results. Contents Motivational HR quotes HR professional quotes Funny HR quotes Motivational HR quotes #1 “Dear HR Pros: You are an employee. In this article, we share a selection of HR quotes that will inspire and motivate you.

Recruitment 97

Recruitment Manager Implementation Inclusion 97

Get Lighthouse

SEPTEMBER 23, 2022

Many of the senior leaders I've spoken to find that they face a whole new set of challenges when they become a manager of managers. How to make other managers successful, too. Either way, you need to learn how to make the transition from a manager of individual contributors to a great builder and manager of other managers.

Manager 132

Manager Onboarding Accounts Sales 132

Alison Green

OCTOBER 18, 2022

I feel things people cannot help like age, race, disability, or sexual orientation are not the same as college choice. People pick where they go to college. There are a few things that lead me to this opinion: (1) When women’s colleges were created, it was because women were not admitted to men’s colleges.

Education 124

Education Government Manager Accounts 124

Get Lighthouse

JULY 8, 2022

What separates a good leader vs. bad leader is how they handle the challenges they face every day. 6 Leadership Scenarios that Separate a Good leader vs. We previously wrote a post looking at how a positive outlook can make a huge difference in your daily happiness and how you lead. Or you could go another way.

Manager 140

Manager Accounts Assets Recruitment 140

Peter Winick

JANUARY 3, 2023

Thinking long-term in order to create successful thought leadership. She’s a consultant, keynote speaker, and author of multiple books including her newest: The Long Game: How to Be a Long-Term Thinker in a Short-Term World. How do you differentiate branding from thought leadership? Contact us for more information. Transcript.

Marketing 225

Marketing Travel Sales Sales 225

AIHR

AUGUST 24, 2023

A new hire checklist that ensures a successful onboarding process is essential if you want to achieve greater hire retention and boost the productivity of new hires. When things go wrong: How poor onboarding impacts organizations 5 Steps to creating a new hire process New hire checklists 1.

Onboarding 75

Onboarding Benefits Manager Deliverables 75

AIHR

NOVEMBER 28, 2022

With a performance improvement plan (PIP) template, you have a tool to create an individualized, action-orientated, step-by-step plan to improve the performance of employees who are either not meeting their manager or supervisor’s expectations or would benefit from a more structured action plan. Each PIP is unique to the needs of an employee.

Metrics 111

Metrics Sales Sales Implementation 111

Peter Winick

JULY 27, 2023

How leaders build connections and get results. But, together, they can have a transformational effect on employees, leaders, and the culture of your organization! But, together, they can have a transformational effect on employees, leaders, and the culture of your organization! Contact us for more information.

Accounts 130

Accounts Recruitment Benefits Implementation 130

Chief Executive

AUGUST 19, 2022

But in my experience, a variation of the Durocher maxim has since become an indelible part of how the business world views the role of the CEO. But when it comes to running a company, particularly in the IT services industry, it’s all about the people. So, when CTG acquired the company in 1991, I was terrified.

Retention 98

Retention Manager Onboarding Recruitment 98

Get Lighthouse

FEBRUARY 9, 2023

While many thought the pandemic brought only a temporary shift to remote work, the data tells a different story now: According to a Gallup , only two in 10 companies appear to be fully on-site and only 6% of remote-capable workers even want to be working fully on-site going forward. Are you ready for the permanent, remote-friendly workplace?

Onboarding 137

Onboarding Manager Team Management Benefits 137

Eric Jacobson

MAY 6, 2024

“Walk past any airport bookstore and you’ll find countless books about what it means to be a leader or a CEO, or how to nail your first 90 days as a general executive,” says author Ty Wiggins. Get the message right: what you say, and how you say it, sets the whole tone. These 10 components inform the chapters within the book.

Energy 67

Energy Onboarding Education Manager 67

Alison Green

MARCH 18, 2024

Here we go… 1. When a job offer will require learning a new language and is 5,500 miles away My spouse was invited to apply for an academic professor job at a university 5,500 miles away (different continent and hemisphere!). What are reasonable goal posts, how is success measured, and if this doesn’t work out what happens?

Manager 103

Manager Assets Benefits 103

Chief Executive

OCTOBER 6, 2022

When FLEXcon began its digital transformation journey in 2019, Aimee Peacock, then CFO, was the project’s chief champion. The first is, it’s going to put standard processes in place for us across multiple entities, which, right now, are doing everything differently.

Digital Transformation 98

Digital Transformation Metrics Change Management Manager 98

Alison Green

FEBRUARY 13, 2023

Here we go… 1. A hiring manager freaked out when I texted her personal cell number I recently tried to apply for a pharmacy tech trainee job at a local hospital. I came up with something about how I realized a certain aspect of my career field is very important to me and how I need to make sure that it’s present in future jobs.

Hospitality 79

Hospitality Manager Advertising Workflows 79

Organizational Development Solutions

JANUARY 1, 2019

A clear organizational vision is one of the greatest predictors of employee engagement. Leadership requires two things: a vision of the world that does not yet exist. By definition, leaders are those that are out in front and therefore need to know where they are going. No one was happy when we got back to camp.

Employee Engagement 130

Employee Engagement Onboarding Energy 130

Get Lighthouse

JUNE 23, 2022

"People leave managers not companies" is a common refrain you'll hear when corporate leadership is discussed. When you hear why your friend took their new job, you often hear these kinds of rationalizations: "The pay is great " : They got a raise or a better commission structure. "I But is it really true?

Manager 130

Manager Retention Benefits Accounts 130

Get Lighthouse

FEBRUARY 7, 2024

A recent Tiktok has gone viral where someone talks about how much they hate their job and how little energy they have after their workday ends. The point is, remember how hard work is when you hate it, and recognize the true cost of that for you, them, and your company. You have to fire [low performers] or let them quit.

Manager 52

Manager Energy Marketing Culture Change 52

Chief Executive

OCTOBER 20, 2022

This is the first time we’re going to be back together since then. The company’s 78,000-plus employees—up from 4,000 in 2010—are part of a global Salesforce “ecosystem” involving millions of businesses, independent consultants and app makers generating more than $1 trillion of estimated economic activity a year, on track to hit $1.6

Software 98

Software Scaling Sales Sales 98

Get Lighthouse

JUNE 9, 2023

How do you know when to quit your job, when so many others depend on you?" While many of the questions are innocent (" How do I grow my people when there is lack of promotion opportunities ?" Table of Contents Resigning from Leadership: When is it time? Often, they share a challenge their facing.

Manager 103

Manager Succession Planning Compensation Energy 103

Get Lighthouse

OCTOBER 5, 2023

How will you hit your growth targets? How do you celebrate wins and handle losses? Who you choose to hire as you grow matters a lot, and at some point, founders are not going to be able to filter everyone themselves. As your company grows, there's a lot of questions and challenges you have to answer: What defines your culture?

Manager 98

Manager Retention Assets Benefits 98

Chris LoCutro

MAY 14, 2024

In this first of two episodes, I’m diving deep into the first five critical questions you dropped for us at the LIVE event: How do you tactfully and respectfully move key team members out of roles where they’re not a great fit? What might cause drastic changes in an employee’s value assessment scores?

Implementation 45

Implementation Sales Sales Accounts 45