Kevin Eikenberry

NOVEMBER 15, 2010

Consulting Speaking Training Products KevinEikenberry.com About Blog Home Blogs I Like Leadership Learning Subscribe What is the Best Leadership Blog of 2010? by Kevin Eikenberry on November 15, 2010 in Leadership , Leadership Blogs , Learning That is the question we want you to help us answer! Why This Eleven?

Leadership Development 87

Leadership Development Manager Benefits Inclusion 87

Kevin Eikenberry

NOVEMBER 29, 2010

Once we select our nominees, we feature each blogger on my blog to promote the event, and more importantly as a way to share their great work with more people. Nominee Wally Bock wrote Reflections on “Best Blog&# Lists on his Three Star Leadership Blog. Thanks to everyone who is voicing their opinions.

Leadership Development 67

Leadership Development Diversity Media Sales 67

AIHR

JANUARY 23, 2023

Use upward communication to conduct employee satisfaction surveys with online survey tools like Survey Monkey. Retention and turnover surveys, for example, include questions regarding plans to stay with the organization for the near future or to leave.

Employee Engagement 105

Employee Engagement Metrics Retention Employee Communications 105

Walk Me

JUNE 15, 2023

And conducting a post-onboarding training survey can highlight areas in need of improvement and identify new training needs for team members. ” This article will discuss the use of post-onboarding surveys to gather feedback from new employees. What Is an employee post-onboarding survey questions?

Onboarding 52

Onboarding Workflows Digital Transformation User Experience 52

Vantage Circle

JANUARY 28, 2024

This blog will take you through a venture that will clarify your confusion about these two concepts. A research by Harvard Business Review shows that companies who perform well on employee experience metrics also tend to perform well on customer experience metrics. But do you know that they are two different concepts?

Employee Engagement 101

Employee Engagement Metrics Onboarding Retention 101

Walk Me

JANUARY 10, 2024

Large organizations will also use customer feedback loops, client feedback loops, and vendor feedback loops. Negative feedback loop definition First Definition: A negative feedback loop happens when companies look to their consumers and customers for improvements. Transparency in execution builds trust.

Implementation 94

Implementation Employee Engagement Operations Diversity 94

Vantage Circle

JANUARY 1, 2024

This blog shares 35+ internal communication best practices that you can't avoid at any cost! Related blog: Understanding The 4 Communication Styles In The Workplace C. It helps create awesome ideas, makes customers happy, and excites the team. Personalize Your Messages Customize messages for each employee.

Employee Engagement 59

Employee Engagement Media Diversity Project Management 59

Vantage Circle

OCTOBER 17, 2022

The ultimate goal of the business anniversary is to promote your business by introducing new prospects and encouraging repeat customers to continue patronizing your product or service. If you're launching a huge improvement to your product or service, one commemorative blog post will not do you justice. The Execution.

Marketing 98

Marketing Media Assets Benefits 98

Vantage Circle

DECEMBER 21, 2022

The Net Promoter Score is a metric developed in 1993 by Fred Reichheld and later adopted in 2003 by Bain & Company and Satmetrix to predict customer satisfaction and referral. Read our blog on: Employee Promotion: The Types, Benefits, & Whom to Promote. Employee surveys are a very helpful tool for measuring employee happiness.

KPI 105

KPI Employee Engagement Recruitment Retention 105

Liquid Planner Productivity

FEBRUARY 1, 2023

Overall, agile methods reduce risk because work is undertaken in iterations, with input from the customer at every step. You engage stakeholders more effectively Agile teams thrive on customer collaboration and participation. There is a close working relationship with the end users which results in increased customer satisfaction.

Project Management 108

Project Management Manager Deliverables Metrics 108

Zenefits

DECEMBER 2, 2022

According to a survey by Willis Towers Wilson, 73% of the participants had trouble finding suitable employees to join the company, while 61% struggled with retaining employees. You’ll usually be sharing this employee recognition story with your internal staff, customers, partners, suppliers, and investors.

Retention 102

Retention Benefits Media B2C 102

Vantage Circle

JANUARY 31, 2024

In this blog, we will explore various strategies that business leaders and HR professionals can implement right away to step up their Employee experience game. Implement Employee Surveys and Feedback Implementing employee surveys and feedback mechanisms offers insight into employees sentiments, concerns, and suggestions.

Manager 59

Manager Employee Engagement Onboarding Metrics 59

Vantage Circle

OCTOBER 27, 2020

There are challenges that come with hiring, finding customers, cash flows, and practically every other aspect of the business. Getting customers. Creating a good product or service doesn’t mean that customers will find you. Attend events frequently where your target customers are also attending. What do they do?

Cash Flow 52

Cash Flow Media Marketing Employee Engagement 52

Vantage Circle

DECEMBER 14, 2023

Companies are now focusing on candidates as customers. Candidate feedback surveys. For example, through blogs, articles, and videos on the company's careers website. As a result, hiring qualified job candidates with in-demand skills, has become difficult. It also costly, and time-consuming.

Recruitment 111

Recruitment Marketing Metrics SaaS 111

Vantage Circle

APRIL 23, 2024

To assist you in your endeavor, this blog will cover the necessary tips for planning and introduce you to a recognition calendar to carve a roadmap for year-round appreciation initiatives. Improves Retention and Reduces Turnover According to a study by Survey Monkey, 63% of employees who feel recognized are unlikely to look for a new job.

Retention 94

Retention Employee Engagement Administration Inclusion 94

Get Lighthouse

JANUARY 31, 2024

To get this sent to your inbox every week, along with our latest long form essays on this blog, you can sign up here. They're surveying more broadly than a tiny customer base: Gallup surveys people all over the world for all kinds of polling (the workplace is just one of many ). It’s to find another job. Don't miss out!

Manager 52

Manager Recruitment Benefits 52

Walk Me

DECEMBER 27, 2023

Implementing nudge theory to motivate employees, customers, and business partners involves understanding and applying various tactics to encourage better decision-making. They offer a curated selection for the customer, fostering a sense of self-determination. What are the different techniques of Nudge Theory?

Change Management 52

Change Management Implementation Education Workflows 52

Vantage Circle

JANUARY 28, 2024

This blog will take you through a venture that will clarify your confusion about these two concepts. A research by Harvard Business Review shows that companies who perform well on employee experience metrics also tend to perform well on customer experience metrics. But do you know that they are two different concepts?

Employee Engagement 52

Employee Engagement Metrics Onboarding Retention 52

Asana

MARCH 3, 2022

According to the IDC 2021 Annual Collaboration Survey, companies that save 20-40 hours per week per person use an average of 4.2 Widgets allow you to build dynamic custom display cards for tasks, enabling users to see information from other tools they use—such as meeting information, files, or issues—right in Asana. integrations.

Workflows 52

Workflows Engineering Manager 52

Brian Balfour

JANUARY 24, 2019

A new user/customer starts using the product. When this happens you end up with a lot user/customers that it wasn't build for who either have an incremental or negative delta experience. Rationally, we think that users/customers will know that the product/feature hasn't built for them. Let's break down what drives word of mouth.

Retention 111

Retention Engineering Marketing Onboarding 111

AIHR

DECEMBER 11, 2023

In this blog post, we’ll look at how it happens and provide tips on how to avoid it so your organization enjoys maximum efficiency. This can lead to miscommunication and role confusion, ultimately impacting output or even customer service. But what causes overstaffing in the first place? Contents What is overstaffing?

Staffing 82

Staffing Recruitment Implementation Marketing 82

Vantage Circle

FEBRUARY 28, 2023

Encouraging empathy among coworkers: Celebrating Good Samaritan Day at work is a way to encourage more acts of kindness and selflessness towards colleagues and customers. Improving customer service: Acts of kindness should not be limited to your colleagues but extend to the customers.

Travel 105

Travel Banking Diversity Inclusion 105

Vantage Circle

JANUARY 31, 2023

In this blog, we will dive deep into the business core values of 10 well-known companies and understand how they have transformed their values into reality. They have so far managed to emerge with new innovations every time they over-promised their customers. They encourage employees to be visible and available for the customer.

Diversity 104

Diversity Inclusion Accounts Operations 104

LSA Global

NOVEMBER 28, 2023

Customer Facing Roles that Deliver Your Brand Promise The way customers experience every aspect of your business matters. Subject Matter Experts Who Do Not Want to Manage People Many functional and technology experts are not interested in climbing the corporate ladder, managing teams, or closing deals.

Succession Planning 36

Succession Planning Employee Engagement Manager Compensation 36

Vantage Circle

JANUARY 19, 2023

Especially if it is a long sales cycle 5 Types Of Sales Incentives Sales incentives need to be customized for every member of the team. For example, a sales representative focusing on market surveys will have different goals from those focusing on closing deals. Only the top 5 have been mentioned in this blog.

Sales 105

Sales Sales Compensation Travel 105

AIHR

AUGUST 15, 2023

In a survey conducted by the Society for Human Resource Management (SHRM) and Globoforce, 80% of respondents reported having some kind of employee appreciation program. Conduct research Collecting feedback from employee surveys may identify the real incentives your staff wants.

Manager 90

Manager Benefits Employee Engagement Implementation 90

Walk Me

JULY 13, 2022

Misspent time, wasted money, dissatisfied customers and disengaged employees are some of the results of poor leadership alignment during a transition. Finally, employees and customers assume that change is unimportant when business leaders do not talk the talk. They lose momentum in the change process, and competitors overtake them.

Change Management 52

Change Management Manager Continuous Improvement Plan Implementation 52

Walk Me

FEBRUARY 21, 2023

This could include streamlining processes, creating better systems for tracking progress, or improving the overall customer experience. Organizations should consider developing surveys or focus groups on measuring employee engagement, satisfaction, and overall organizational performance.

Change Management 98

Change Management Organizational Change Implementation Manager 98

Vantage Circle

FEBRUARY 1, 2023

But before that, you would love to know about these pizza consumption patterns, as surveyed by The National Today data science team. Involve your customers in the celebration. Consider how you would feel if Amazon gifted you a free pizza coupon for being a good customer? Consider your customer in the same situation.

Employee Engagement 105

Employee Engagement Media Diversity Marketing 105

Asana

JULY 25, 2022

Their manager would create a custom 30-60-90 day plan and pass on critical information in regular 1:1s. This approach had maximum flexibility since a custom plan was created for each new manager. Turning this into a survey would be more efficient, but it wouldn’t be nearly as effective. A customized 30-60-90 day plan.

Engineering 84

Engineering Onboarding Manager Performance Review 84

Vantage Circle

DECEMBER 11, 2023

Reaping the benefits will require you to take the necessary practices that we will go through later in this blog. Technological Insufficiency As per Deloitte’s survey, about one in five respondents think there is insufficient adoption or change management when introducing a new tool for hybrid working.

Inclusion 102

Inclusion Real Estate Compliance Implementation 102

15Five

MAY 8, 2018

We’ll break down the most commonly used survey types and cadences, and share our recommendations. The annual survey. Historically, organizations have relied on semi-annual or annual surveys to gather employee feedback, particularly around morale and/or satisfaction. Frequent pulse surveys. Or every week?

Employee Engagement 59

Employee Engagement Implementation Operations 59

LSA Global

APRIL 11, 2024

To thrive over time, organizations, and their people, must possess the organizational change agility to adapt swiftly to evolving market dynamics, technological advancements, and shifts in customer preferences. For many, embracing digital transformation is essential for meeting customer needs and enhancing organizational change agility.

Organizational Change 36

Organizational Change Digital Transformation Change Management Marketing 36

Walk Me

DECEMBER 5, 2022

Sales teams are critical for a myriad of companies and play a major part in progressing customers along the sales pipeline, facilitating the end-to-end customer journey and ultimately increasing the bottom line. A Forrester survey reports that Sales Performance Management solutions can support a 5-10% productivity lift.

Sales 52

Sales Sales Human Resources Marketing 52

Walk Me

JUNE 19, 2023

From enhancing information retention to customized learning experiences, microlearning has changed the game regarding corporate training. According to Global Workplace Analytics , a survey of 1,500 technology professionals found that 37% are willing to accept a 10% decrease in pay if given the option to work from home.

Benefits 59

Benefits Retention Employee Engagement ROI 59

Walk Me

SEPTEMBER 13, 2022

For example, HR departments conduct many staff satisfaction surveys. Continuously reviewing the best ways to implement these surveys produce the best quality data to check against new strategic plans. Performance management software offers the most effective ways to collect employee feedback using pulse surveys and other means.

Human Resources 52

Human Resources Employee Engagement Strategic Planning Implementation 52

LSA Global

MAY 10, 2021

In a recent McKinsey survey, almost 70% of respondents said that developing the skills of their current staff was the most important method of building talent – even more than hiring. The Bottom Line Have you conducted a survey to assess what skills are present and what skills are needed to compete effectively in your marketplace?

Rollout 69

Rollout Aligned Leaders Metrics Manager 69