Remove how-to-deal-with-difficult-customers
article thumbnail

The Benefits, Responsibilities, and Qualities Of A Chief Experience Officer

Vantage Circle

Customer and employee experience are two of the most powerful factors in business. Denise Lee Yohn, the Keynote business speaker, argues in an HBR article that having a CXO may improve the customer and staff experience. A CXO's primary responsibility is to activate customer experience (CX).

article thumbnail

Who to Promote? 5 Key Qualities of a Good Leader

Get Lighthouse

Having to deal with, and address the consequences of a poor choice of promotion, will also cost you more than just stress. As your team grows, there's increasing pressure to develop good leaders within your team. At some point ( ~10 direct reports ) you can't manage everyone yourself. Then, you have no choice but to get help.

Manager 132
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Trending Sources

article thumbnail

Building The Agile Workforce Of Tomorrow: Everything You Need To Know

Walk Me

Agile workforces are experts at dealing with new challenges of today’s business landscape by transforming disruptive change into productivity. It is crucial for companies today to consider what they can do to ensure their workforce remains agile to deal with the current challenges of today’s market. ” McKinsey. .”

Software 121
article thumbnail

Sports Coaching Business Lessons

Mind Tools Leadership

If you’re reading it later in the year, how about them Jets again, huh?) Articles about the motivational skills and tactical know-how of elite coaches are everywhere. And the ones that succeed will be the ones that focus first on their customers, not their competitors. Sport and business seem to have much in common.

Sales 94
article thumbnail

When and How to Resign from a Management Position

Get Lighthouse

How do you know when to quit your job, when so many others depend on you?" Quitting as a manager is always difficult, and it's not an easy decision. In the process of growing Lighthouse and writing this blog, we have talked to a lot of leaders. "I'm a mid-level leader at my company and really unhappy.

Manager 103
article thumbnail

How To Handle Toxic Employees?

Vantage Circle

In other terms, from time to time, you'll need to find out how to cope with a toxic employee. The Pessimist - The one who always feels negative about a project or customers. The Upstart - They always think they know how to do everything, considering their way is a better way to do it. Common Types Of Toxic Employees.

article thumbnail

26 Talent Acquisition Specialist Interview Questions

AIHR

In a talent acquisition specialist interview, you’ll be asked a series of questions specific to this role, and having a good idea of what these might be along with how to prepare for them will help you make a great impression. If you’re motivated to help others achieve their career goals, you might enjoy a career in talent acquisition.