Tue.Nov 28, 2023

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The Hard Steps You Must Take to Become a Successful Leader

Lolly Daskal

Being a successful leader is not easy. Those who have never held a position of leadership may believe that once they get to the top, they can expect others to cater to their needs, but it’s the other way around. Successful leadership is not about power and prestige, but it’s about leading and guiding others, taking on responsibilities and putting in the work to be a good leader and it comes with hardship.

Manager 114
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How to Support Your Staff at Year-End

Association Now Leadership

The final weeks of the year are an opportunity to celebrate. Beyond the party, though, experts recommend that you call out 2023’s achievements, and show how you’ll support them in 2024. The end of the year is typically slower, as members and staffers alike turn their attention to the holidays and opportunities to spend time off with family. It’s also a moment, though, when the stresses of the past year catch up with people.

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How AI Can Help Sales Teams Craft More Personalized Pitches

Harvard Business Review

In the past, hours of leg work and research were required to create relevant and resonant sales interactions. With seller time at a premium, this sort of intensive prep work typically falls by the wayside for average sellers. But advances in AI are fast removing the excuse that this type of prep is too time-consuming. Modern sales platforms have the potential to help the average seller get to expert-level preparedness, in a fraction of the time, increasing their relevance and credibility with bu

Sales 111
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Change at the Top: How to Succeed with a New Boss

Scott Elbin

Lately, it’s felt like “I’ve got a new boss,” season in the coaching conversations I have with executives. I’ve had several of them in the past few months and there are some patterns I’ve noticed in the conversations. First, getting a new boss is anxiety inducing, especially for more senior executives. The further along you are in your career, the more likely you are to have carved out a lane for yourself and established a track record of success.

Metrics 91
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SME Relationships: Proven Solutions for Seamless Collaboration and Success

Speaker: Tim Buteyn, President of ThinkingKap Learning Solutions

💢 Do you find yourself stuck in never-ending review cycles? Are you wondering if your Subject Matter Expert actually got that last review request? Are you having trouble trying to decipher impractical or conflicting feedback? 💢 If any of these scenarios sounds familiar, you may benefit from a crash course on managing SME relationships!

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Lessons from the U.S. Navy on Building a Culture of Learning

Harvard Business Review

In 2018, the secretary of defense directed the Navy to increase the number of available F/A-18s from 260 to 341 jets within one year. Here’s how they did it.

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16 Ways to Give Constructive Feedback Like a Human

Leadership Freak

You probably feel uncomfortable giving constructive feedback. Don't carelessly it quenches enthusiasm. Done skillfully it increases someone's confidence. Here are 16 ways to give constructive feedback like a human.

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Today's Life Quotes

Eric Jacobson

Today's life quotes to guide you as we near the start of a new year: “ Your present circumstances don’t determine where you can go. They merely determine where you start." - Ido Qubein “ Approach the New Year with resolve to find the opportunities hidden in each new day." - Michael Josephson “ Every year you make a resolution to change yourself. This year, make a resolution to be yourself " - Unknown “ The bad news is time flies.

Manager 81
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Boolean Search in Recruitment: A Practical Guide for 2024

AIHR

Boolean search in recruitment helps you become more efficient at identifying potential best-fit candidates, find the talent your organization needs, and enhance your recruitment process. This is especially important in today’s business landscape, where 77% of global employers are struggling to find the talent they need to succeed. In this article, you will learn what Boolean search in recruitment is, best practices to optimize your sourcing process, how Boolean search works on different recruitm

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9 Tips to Improve Manager Effectiveness and Build a Positive Work Environment

15Five

For the second year in a row, Gartner reports that leader and manager development is the #1 priority for HR leaders. Gartner’s survey about the top HR priorities in 2024 uncovered that 76% of HR leaders say their managers are overwhelmed by the growth of their job responsibilities, and 73% say leaders and managers aren’t equipped to lead change. Considering the crucial importance of manager effectiveness—it influences nearly every aspect of the work experience and is a top driver of employee eng

Manager 70
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Fast Casual Food Pioneer Ron Shaich Explains How to Find a Niche — and then Scale

Harvard Business Review

A conversation with the founder and former CEO of Panera Bread and current chairman of Cava.

Scaling 93
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Change Management 101: A Practical 3 Part Guide

Implementing new tools or business processes in your organization? Lemon Learning put together a practical 3 part guide to prevent the pitfalls of change management. Drive a successful change management project from diagnosis through to measurement.

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550 | Understanding the “S” Personality Style and Its Influence on Conflict

Chris LoCutro

The ‘S’ Personality Blueprint for Conflict Resolution Ever wondered how understanding different personalities can shift the way we handle conflicts in our teams? Join us for an engaging conversation as we uncover insights that can make a positive impact on your team dynamics. Whether you’re a seasoned leader or just starting in your career, understanding ‘S’ personalities can be a game-changer in fostering a harmonious work environment.

Manager 59
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Tommy Hilfiger’s Adaptive Clothing Line: Making Fashion Inclusive

Harvard Business Review

How should the fashion company scale its adaptive fashion line?

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The Long Tail of China’s Zero-COVID Policy

Kellogg Insight

As the costs of China’s pandemic experience are tallied, younger generations are confronting a disconcerting new reality.

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30 Ways to Attract More Sales Leads

Ascend

Having a consistent flow of qualified sales leads would be a boon to any business. Generating high in quantity and quality leads is a marketer's most important objective. A successful lead generation engine is what keeps the funnel full of sales prospects while you sleep. Surprisingly, few marketers feel their lead-generation campaigns are effective.

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Is Training the Right Solution?

Speaker: Tim Buteyn

Let's set the scene: you’ve identified a critical performance gap in your organization and need to close that gap. A colleague suggests training, but you suspect there’s something going on that training can’t address. How can you determine if training is the right solution before you commit your budget and resources to a new training program? In this webinar, you will learn how to determine if training is the right solution using the Behavior Engineering Model.

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How To Improve Your Communication Skills in the Workplace

Niagara Institute

So, your goal is to improve your communication skills ? To become someone who can communicate in the workplace with confidence? No problem. We’re going to help you make that a reality. In this article, you’ll find 20 ways to improve your communication skills. There is a mix of ideas that will cost you nothing and others that will cost something. The idea is that over time and with the right amount of commitment, using some combination of these ideas will help you achieve your goal of upskilling

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Navigating the Mental Minefield: A Guide for Leaders

Mark Sandborn

What are the cognitive challenges leaders at the highest levels face? Leadership, especially at the C-level, is a journey of high-stakes decisions and complex challenges. The intensity of this role often exposes leaders to cognitive biases—subtle yet profound thinking errors that can misguide decisions and strategies. While these biases can affect anyone, thinking mistakes made by leaders often have a more severe impact.

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How to Ask for Help: Examples for Asking Politely

BetterUp

Jump to section Why it’s hard to ask for help When to ask for help: 5 scenarios How to ask for help personally and professionally Finding the strength in seeking help

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What it Takes to Hit the Next Level of Company Growth

Ascend

During a webinar with Hustle Fund, Gaurav Agarwal, Chief Growth Officer at ClickUp (valued at $4b), shared valuable insights on getting to $3M ARR.

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Revitalizing Dry Content: A Lesson in Engagement

Speaker: Tim Buteyn, President of ThinkingKap Learning Solutions

We’ve all been there. You’ve been given a pile of dry content and asked to create a compelling eLearning course. You’re determined to create something more engaging than the same old course that learners quickly click through, but how do you take this “boring” content and create something relevant and engaging? Many instructional designers will say, “Boring in means boring out.

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Skills Gap Analysis: What It Is & How to Conduct One

BetterUp

A skills gap analysis can uncover weak spots in your workforce and help build an action plan to bring you up to speed. Here’s a seven-step guide.

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Video Quick Take: Why Every Company Needs to be an Ecosystem Company - SPONSOR CONTENT FROM SAP

Harvard Business Review

Sponsor Content from SAP.

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Help Scout Has Acquired SupportAgent.ai

Help Scout Leadership

Help Scout has acquired SupportAgent.ai, an AI-powered drafting tool for Help Scout conversations. Learn more about this acquisition and what it means for Help Scout customers.

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3 Underemphasized HiPO Roles to Retain

LSA Global

A Common but Risky Mistake Regarding HiPO Roles to Retain Most talent leaders rightfully focus on investing in and retaining key players in senior leadership positions. High potential employees (HiPOS) have a positive multiplier effect on company performance and organizational health. In fact, companies with strong succession planning pipelines grow profits twice as fast as their peers.

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Brain Fog HQ: Memory Enhancement Techniques for Professional Development

Speaker: Chester Santos – Author, International Keynote Speaker, Executive Coach, Corporate Trainer, Memory Expert, U.S. Memory Champion

In October, scientists discovered that 75% of patients who experienced brain fog had a lower quality of life at work than those who did not. At best, brain fog makes you slower and less efficient. At worst, your performance and cognitive functions are impaired, resulting in memory, management, and task completion problems. In this entertaining and interactive presentation, Chester Santos, "The International Man of Memory," will assist you in developing life-changing skills that will greatly enha

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Navigating a Support Career in an AI-Powered World

Help Scout Leadership

This is not an article about how AI will change the world of customer service over the next decade. It’s about how AI might change your working life as a support pro this year — or next year — and what you can do about it.

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25 Employee Morale Survey Questions + Template for 2024 

AIHR

Can an employee morale survey transform your organization? Well, yes, because it’s about uncovering the truth. According to a Society for Human Resource Management study, employee morale is the single most important predictor of employee engagement. Enthusiastic employees have higher wellbeing, better retention, lower absenteeism and higher productivity.

Scaling 98
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The 21 Best Instagram Tools for Business Growth (2023)

Help Scout Leadership

Learn how to use Instagram as a means of business growth and discover the different tools your business can use to get the most out of the platform.

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The Complete Guide To An LMS Implementation Process

Walk Me

An LMS, short for Learning Management System, is a digital platform designed to facilitate the creation, delivery, and monitoring of training programs and courses. Implementing an LMS within an organization is more than selecting and populating the correct software with content. It’s a comprehensive process that calls for clear objectives, meticulous planning, continuous evaluations, and numerous data-driven decisions.