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11 Tips on Delivering Great Customer Service in Education

Help Scout Leadership

When thinking about education, most of us tend to think only about teachers and other administrative staff — frontline workers, so to speak. It makes sense; frontline educators are incredibly important and often underappreciated. In reality, the education ecosystem is like an iceberg: What you see is just a small fraction of the whole.

Education 113
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How Colleges Are Using Artificial Intelligence To Improve Enrollment And Retention

Forbes Leadership

Higher education is advancing from its initial use of AI to automate routine tasks, digitize workflows, develop complex datasets, and create dashboards for analytics. Now, colleges are doing more than using technology to do the same things better. They’re deploying AI to do better things.

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The Importance of Upskilling Leaders and Managers

Zenefits

Problem-solving and organizational training Managers have to balance multiple workflows. On top of that, they are managing the workflows of others. This consists of an expert or educator teaching an interactive lesson to a group of peers and colleagues. As such, it helps managers to enhance their organizational skills.

Manager 119
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How I use AI when blogging and writing

Andrew Chen

Recently, I’ve had some major changes in my workflow, and wanted to share more. But in the past year, I’ve experimented with changing my workflow to incorporate a number of new generative AI tools — particularly ChatGPT. I wanted to share some experiences with what it seems to be good at, and what it’s not.

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Benefits Coordinator Job Description: Salary and Job Responsibilities (with Examples)

AIHR

Educating employees about benefits programs: Provide accurate and complete information about benefits plan coverages, options, deductibles, employer contributions, employee premiums, enrollment deadlines, and any changes to existing benefits. Coordinate with HR or the payroll team for payroll deductions.

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Experience-Driven HR Service Delivery Model: The Way Forward

AIHR

With the quickly advancing generative AI and workflow technologies, as well as the incorporation of design thinking and customer relationship management principles into employee experiences, there is an opportunity to evolve the current model to address these limitations.

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Learning and Development Trends in 2023: Stay Ahead of the Curve

Walk Me

Traditional forms of academic education give many great skills. Training and development experts must understand many fields – education, business, psychology, and technology. Real-Time Employee Feedback Great educational impact relies on great feedback – in whatever setting. Maybe it’s not much of a surprise.