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The Role of Channel Management in Customer Lifecycles

Sweet Process

Image Credit: PixaBay We often talk about smooth, frictionless buyer’s journeys that provide exceptional customer experience and virtually put the entire customer lifecycle on auto-pilot. For this, you need carefully chosen channels and impeccable service. In other words, you need channel management.

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A Comparative Review of the Top 10 Applicant Tracking System for Small Businesses

Vantage Circle

ATS tools enable HR departments and hiring managers to manage job postings, track candidate resumes, schedule interviews, and communicate with applicants from a centralized platform. Candidate Management : Efficiently manage candidate profiles, applications, and statuses within the system.

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A Comparative Review of the Top 10 Applicant Tracking System for Small Businesses

Vantage Circle

ATS tools enable HR departments and hiring managers to manage job postings, track candidate resumes, schedule interviews, and communicate with applicants from a centralized platform. Candidate Management : Efficiently manage candidate profiles, applications, and statuses within the system.

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Employee Experience vs Employee Engagement: Know the Difference

Vantage Circle

A research by Harvard Business Review shows that companies who perform well on employee experience metrics also tend to perform well on customer experience metrics. A research by Harvard Business Review shows that companies who perform well on employee experience metrics also tend to perform well on customer experience metrics.

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Employee Experience Design: All HR Needs to Know

AIHR

The desired employee experience is aligned to these moments within the employee lifecycle. ” As HR, we also played a role by starting to think beyond processes and incorporate elements of experience into practices such as talent attraction. Written in collaboration with Marna van der Merwe. What is employee experience?

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Change Management in Digital Transformation (Get it right!)

Walk Me

Change management in digital transformation is everything an organization does to help its teams adopt new technologies. So, companies have shifted change management to a collaborative approach with their employees. What is change management in digital transformation? Why bother to learn a new system? Let’s dive deeper.

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7 HR Business Partner Metrics Examples

AIHR

The role of a Human Resources Business Partner is to ensure the smooth operation of the business from an HR perspective. They serve as a coach and consultant, use a data-driven approach and evidence-based HR to enable decisions, and play a key role in enhancing the company culture and the employee experience.

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