article thumbnail

4 Reasons Why Managers Fail

Harvard Business Review

Gartner research has found that managers today are accountable for 51% more responsibilities than they can effectively manage — and they’re starting to buckle under the pressure: 54% are suffering from work-induced stress and fatigue, and 44% are struggling to provide personalized support to their direct reports.

Manager 141
article thumbnail

LSA Global Delivers Strategic Account Management Training for Software & Hardware Sales Team

LSA Global

The Strategic Account Management Training results were: 92.8% Sales managers and their teams learned how to truly understand, navigate, manage, and grow buyers and influencers at their top client accounts. Learn more about getting aligned.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Trending Sources

article thumbnail

What’s the Difference between Territory Management and Account Management

LSA Global

A Strategic Guide to Territory Management and Account Management Much like a chessboard where each move matters, sales leaders must carefully orchestrate sales strategies to optimize revenue growth, profitability, and customer satisfaction. What Is Sales Territory Management? What Is Sales Account Management?

article thumbnail

Project Managers, Unlock the Power of Timeboxing

Harvard Business Review

We are all project managers to some extent. From film directors and restaurant owners to lawyers and accountants, many professions involve managing projects. For everyone, not just project managers, mastering timeboxing can be a gateway to bridging the gap between intention and execution.

article thumbnail

Unlocking The Secret To Managing Key Accounts: Digital KAM

Forbes Leadership

The fundamentals of account management, which relied on keeping in touch with key clients, are no longer viable across industries and verticals.

article thumbnail

From Accountable to Responsible

Thought Leaders LLC

Learn why it’s important for your team to understand the difference between accountability and responsibility. It’s important to understand the difference between accountability and responsibility. Accountability is an external force.

article thumbnail

Customer Success vs. Account Management: Why Both Matter

Help Scout Leadership

When considering customer success and account management, it’s valuable to consider them as complementary teams rather than interchangeable groups or, worse, competitors. There are a few things that differentiate customer success from account management. What is account management? What is customer success?