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21 HR Roles in an Organization: A 2024 Overview

AIHR

Over the past few decades, the role of HR has greatly evolved and continues to change in line with advances in technology and noticeable shifts in the world of work. So, what are the key HR roles and responsibilities that Human Resources teams undertake today, and how do they add value and contribute to the success of the business?

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Employee Life Cycle: The Ultimate Guide for HR

AIHR

In this article, we’ll zoom in on the employee life cycle, its seven stages, and how you can ensure that your employees have a great experience in each phase. If you still need to do so, consider testing out a mobile-friendly version of your application form and see how it works for candidates. Let’s dive in!

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18 Great FAQ Examples to Improve Your Self-Service Support

Help Scout Leadership

Having a knowledge base full of how-to articles and answers to frequently asked questions empowers your customers to find their own solutions to the problems they’re encountering. This lets people test in the language they are most comfortable with without needing to navigate away from the site. Below are our 18 favorites.

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15Five’s Career Hub Empowers Employees to Design a Strengths-Based Development Path

15Five

One thirty-five-year-old lamented in a CNBC article , “I wish someone had helped me figure out what jobs would be applicable for my interests and passions.”. Using 15Five’s software, HR leaders and managers can use a strengths-based approach to have a truly strategic, holistic performance management strategy.

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21 Most Common Leadership Challenges You Must Know

Vanessa Van Edwards

These challenges test your leadership skills and put you in tricky positions. Imagine you run a sales department for a software business. Imagine you lead a business making software for automobiles. Pro Tip: Evaluate the current technology at your workplace and upgrade to newer software and devices.

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Managing Social Media Customer Service: Strategies and Tips

Help Scout Leadership

There are no time-tested playbooks to fall back on because the environment changes so quickly. This article will help you decide on a process for managing social media customer service that best fits your particular business goals, your budget, your team’s resources, and your customers’ experiences. Let’s consider some other options.

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