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The 10 Best Books for HR Operations Management

Zenefits

To help you accelerate your learning and leverage tried-and-true strategies, we’ve asked business owners and HR professionals what their favorite HR operations management books are. Traction: Get a Grip On Your Business by Gino Wickman. This book helps you strengthen the core components of your business.

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Employee Marketing: Your 101 Guide for 2024 

AIHR

Employee marketing is a great, but underutilized, way to align your workforce with your organization’s business objectives and create brand advocacy. According to Edelman’s 2020 trust barometer , 54% of participants surveyed indicated that they saw a ‘regular’ employee as a trusted and credible source within the company.

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Americans are Burnt Out at Work and Employers Must Step In

Refresh

Allowing flexible work schedules (53%), providing incentives/bonuses (52%), recognizing employees for a job well done (46%) and encouraging time off (46%) are among the top actions employees feel companies could take to help counteract employee burnout. Notably, companies appear tuned in to the needs of their employees.

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Business succession planning: The complete guide

Walk Me

Business succession planning (BSP) is the best way for HR to ensure they retain the institutional knowledge and experience they have worked hard to accumulate in a business. It also helps ensure your enterprise’s survival in an age where HR focusing on employee retention and quality talent is vital to business resilience.

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The Ultimate Guide to Small Business Customer Service

Help Scout Leadership

With access to fewer resources and generally leaner teams, small businesses need to be more creative and tactful in their approach to customer service. Armed with those insights and learnings, you should be able to get started on — or refine — your own customer service program to start delivering consistently exceptional support.

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9 Best HR Courses for Beginners to Check Out Right Away

AIHR

With so many courses and accreditations offered, it can be overwhelming to find the one that’s right for you. We created The Academy to Innovate HR , or AIHR, to offer certification in various areas of HR, including sourcing and recruitment, data analytics, and digital skills. This route saves you a lot of money as well.

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HR Headaches: Should I Choose a PEO or HRIS?

Zenefits

But which one is right for your business? A primary concern for many business owners is how to manage their human resources efficiently. Some common HR management challenges for growing businesses include: Attracting and retaining top talent. Administering payroll and benefits. Managing labor costs. What is a PEO?