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Starting Thought Leadership Early | Vaishali Dialani

Peter Winick

An interview with Vaishali Dialani about her thought leadership journey and how starting earlier in her career has paid off. Vaishali is a Senior Customer Experience Strategist at Konabos Consulting; a full-service, end-to-end, digital experience solutions agency. That’s the question I want to explore today.

Marketing 318
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Don’t EVER Doubt How Leadership Impacts the Employee Experience, Customer Experience, and Overall Brand Experience!

Eric Jacobson

Image Credit: Ryan Plomp via UnSplash Today, I feature an interview with Debbie Laskey , MBA. Her expertise includes brand marketing, social media, employee engagement, leadership development, and customer experience marketing. Be sure to visit both her website and her blog. Search “Debbie Laskey” for previous appearances.

Media 52
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Boost Your Business and Life with Follow Up

Mark Sandborn

Meet Sarah, a young entrepreneur who started a new business selling custom-made jewelry online. Instead of giving up, Sarah decided to follow up with potential customers who had visited her website but had not made a purchase. Through this follow-up strategy, Sarah was able to convert many of these leads into paying customers.

Sales 91
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Crafting a Successful Employee Spotlight Program

Zenefits

You’ll usually be sharing this employee recognition story with your internal staff, customers, partners, suppliers, and investors. Send it in your internal or customer newsletter. You can include an interview section where readers enjoy the employees’ narrative. Draft up a long-form blog post.

Retention 102
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Elevating the Event Space | Kraig Kleeman

Peter Winick

An interview with Kraig Kleeman about crafting custom live performances for events and connecting with C-Suite executives. In fact, providing fact-based briefings combined with smart questions can allow the potential client to map your research to their own experiences and advance you to the next step! Welcome aboard, Craig.

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7 Great Ideas To Celebrate Your Business Anniversary

Vantage Circle

Business Anniversary is all about marketing your line of business, giving you the perfect opportunity to promote your brand and services. The ultimate goal of the business anniversary is to promote your business by introducing new prospects and encouraging repeat customers to continue patronizing your product or service.

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Customer Support Rep Job Description: Template and Examples

Help Scout Leadership

Customer support representative is one of the most common jobs on the market for individuals looking to work in technology, so the job description you write for your open role needs to be exceptional in order to attract applications from exceptional candidates. Our customers are at the heart of what drives us as a company.

Media 94