article thumbnail

7 Retention Marketing Strategies for Ecommerce Merchants

Help Scout Leadership

Looking to improve the customer retention rates for your online store? Adopt these seven simple ecommerce retention marketing strategies. Read the full article

article thumbnail

The Retailer’s Dilemma - Acquisition or Retention?

Chief Outsiders

That got me thinking about that often ignored, but important aspect of marketing for many companies – retention. Last year, the CEO of JCPenney talked with the Wall Street Journal about “doubling down on existing clients.” For some companies, keeping a customer is far more profitable than acquiring a new one. But is that true for all?

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Trending Sources

article thumbnail

Attrition vs Retention: What’s the Difference?

AIHR

Employee attrition and employee retention are important HR metrics for developing and managing a robust, productive workforce, especially in the context of Great Resignation. As a result, an imbalance exists between the jobs on the market and the candidates available. What is employee retention? Why measure retention?

Retention 129
article thumbnail

How Marketing Leaders Can Cultivate An Appreciation Culture For Better Team Retention

Forbes Leadership

There is one tool marketing leaders can leverage for better retention: gratitude. I turned to several business leaders to provide their insight.

article thumbnail

Relationship Marketing: The Value of Marketing to Current Customers

Help Scout Leadership

Relationship marketing is customer marketing strategy that emphasizes retention, loyalty, satisfaction, and lifetime customer value. Read the full article

article thumbnail

Experience Matters: Customer Retention In 2023

Chief Executive

One jolt after another—commoditization of manufactured products, the onset of brand purpose, the varied breakage of norms by the pandemic—has left companies scrambling for customer retention strategies to help relationships that may have survived Covid or been created by it. Move with the market. Freebies aren’t freebies. Arussy asked.

article thumbnail

10 Employee Retention Metrics You Need to Know

AIHR

Implementing a solid employee retention strategy is critical for any company. Let’s have a look at employee retention metrics that help improve employee retention at your organization. Let’s have a look at employee retention metrics that help improve employee retention at your organization.

Metrics 136