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4 Questions To Empower Your Employees To Succeed When Things Go Wrong

Tanveer Nasser

Have you ever had the experience dealing with after-sales support where you not only get the runaround, but you spend days just trying to get someone on the phone to acknowledge your problem? That’s the situation my wife and I had to content with when we contacted a major retailer. Click to continue reading

Sales 109
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Leading with Confidence: Body Language Tips for Leaders

Lolly Daskal

Body Language Tip: Maintain Eye Contact As a leader, maintaining eye contact is an important aspect of effective communication. When you make eye contact, try to keep your gaze steady, relaxed and friendly. Aim for natural, relaxed gestures that support what you’re saying, and don’t come off as forced or rehearsed.

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Frontier Airlines Drops Human-To-Human Customer Service

Forbes Leadership

The airline is relying on digital support. If you check the website for ways to contact them outside of their self-service options on the site or mobile app, you can use chat, email or file a formal written complaint.

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Highscalability is Up For Sale

High Scalability

Hi everyone, First, I’d like to sincerely thank everyone who has supported Highscalability over the years. If you are not a scam artist and have a reasonable offer, please contact me at toddhoffious@gmail.com. We’ve grown together through some interesting times. I’d like to think that goal was accomplished.

Sales 82
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I don’t want to participate in my office’s steps challenge, returning to a job I criticized, and more

Alison Green

I was frequently being contacted after hours or hounded during the work day even though I always met the required turnaround times. Now I’m experiencing similar pressure from a different person and tried to set boundaries several times when I was contacted after hours. not driving impaired, etc.). I belong to a choir.

Staffing 101
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The Power of Delegation: How to Lead and Empower Your Team

Lolly Daskal

This may include access to equipment, software, or support from other team members. By giving your team the resources they need, you empower them to feel supported and equipped to complete their work effectively. Additionally, you can ensure they have the support they need to succeed. Stay connected.

Software 138
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18 Must-Have Onboarding Documents (+ Free Templates)

AIHR

Onboarding documents typically include legal paperwork such as your employment contract, company policies, handbooks, and code of conduct, along with role-specific details such as job descriptions, manager and team contacts, and more. Importantly for HR, gathering emergency contact information is not a ‘one-and-done’ exercise.