Alison Green

MARCH 3, 2024

Can I ask for a salary cut? Can I ask for a salary reduction if I feel that I’m overpaid? I currently make $140k/year salary in a tech job, but I feel that I am only worth $60k. Also, most companies have salary bands and employees’ salaries need to make sense within those bands. Here we go… 1.

Travel 60

Travel Manager Workflows Marketing 60

Vantage Circle

AUGUST 21, 2022

So, hiring the right resources and managing sales talent is crucial to winning and retaining customers, thereby building a successful business model. Sales reps are the main point of contact between a brand and its customers. Besides, they assist customers post-sales with exemplary services, thereby nurturing long-term relationships.

Human Resources 105

Human Resources Sales Sales Compensation 105

AIHR

MAY 6, 2024

A WeSpire study revealed that Gen Z workers were the first to prioritize purpose over salary. It also helps build customer loyalty. Customers support brands that share their values. A compelling purpose statement can foster loyalty with customers who trust companies that align with their beliefs.

Diversity 77

Diversity Inclusion Operations Marketing 77

AIHR

SEPTEMBER 11, 2023

Talent Acquisition Business Partner job description Talent Acquisition professional salary How to become a Talent Acquisition Business Partner What is a Talent Acquisition Business Partner (TABP)? However, the salary depends on years of work experience, education, certifications, industry, and additional skills.

Recruitment 86

Recruitment Implementation Inclusion Marketing 86

Help Scout Leadership

SEPTEMBER 14, 2021

With access to fewer resources and generally leaner teams, small businesses need to be more creative and tactful in their approach to customer service. Armed with those insights and learnings, you should be able to get started on — or refine — your own customer service program to start delivering consistently exceptional support.

Small Business 127

Small Business Metrics Marketing Scaling 127

AIHR

SEPTEMBER 7, 2023

Embarking on a career in human resources opens opportunities for you to support employee growth and drive organizational success. Compensation and benefits : HR ensures that employees are well cared for by giving them competitive salaries and benefits. They collaborate with teams and provide support to individual employees.

Human Resources 108

Human Resources Administration Recruitment Strategic Planning 108

AIHR

MARCH 13, 2023

Organizational development specialist job description How to become an organizational development specialist Organizational development specialist salary What is an organizational development specialist? Supporting individual development planning for executives and emerging leaders. Measuring the achievement of established goals.

Organizational Development 84

Organizational Development Human Resources Business Administration Implementation 84

AIHR

JULY 31, 2023

Hence, they execute an HR strategy to create a supportive and engaging work environment that values employees’ contributions and wellbeing. Rewards include salary, perks, and benefits like health insurance, remote work, and performance-based bonuses. What is HR Management?

Human Resources 57

Human Resources Recruitment Compensation Onboarding 57

AIHR

AUGUST 22, 2023

According to a Qualtrics report, employees who are satisfied with their salaries and benefits are 13% more likely to continue working for their current employer for 3+ years. Benefits Coordinator salary The Benefits Coordinator’s salary depends on the years of experience, education, industry, and qualifications.

Benefits 87

Benefits Insurance Human Resources Administration 87

AIHR

JULY 5, 2022

Contents A sample HR Generalist job description HR Generalist skills, competencies, and qualifications HR Generalist salary A day in the life of an HR Generalist FAQ. As the name suggests, HR Generalists support the business from an HR perspective, managing relevant internal and external activities. Job Overview. Data literacy.

Human Resources 108

Human Resources Recruitment Employee Engagement Employee Relations 108

Get Lighthouse

SEPTEMBER 28, 2023

Table of Contents How to Handle When Your Employees Ask for a Raise Common Manager Mistakes to Avoid When Responding to a Salary Increase Request What to Do When Employee Asked for a Raise Putting our Advice into Action for You How to Handle When Your Employees Ask for a Raise Now, the easy thing would be to just say, "Sure!

Compensation 98

Compensation Manager Retention Benefits 98

Walk Me

DECEMBER 14, 2023

Effective call center training is vital for delivering a top-notch customer experience. It stands out as one of the critical strategies to ensure exceptional customer engagement by building trust and fostering brand loyalty. Instilling customer service best practices. Providing knowledge about products or services.

Retention 52

Retention Onboarding Software Manager 52

Vantage Circle

DECEMBER 21, 2022

Supports and influence company goals. The Net Promoter Score is a metric developed in 1993 by Fred Reichheld and later adopted in 2003 by Bain & Company and Satmetrix to predict customer satisfaction and referral. The employee satisfaction index establishes a link between overall employee satisfaction and customer experience.

KPI 105

KPI Employee Engagement Recruitment Retention 105

Vantage Circle

SEPTEMBER 23, 2023

These benefits are given to employees over their salaries and wages. Enhancing Employee Health And Well-being: Benefits like health insurance, wellness programs, and mental health support contribute to employees' physical and emotional well-being. "The way your employees feel is the way your customers will feel.

Benefits 59

Benefits Insurance Compliance Compensation 59

AIHR

JUNE 13, 2022

Being customer-focused and result-oriented as an organization is undoubtedly a recipe for business success. Therefore, it is results-oriented with a strong external focus to satisfy the customers. Customer focus – Customers are at the center of how a company with a prevalent market culture makes decisions.

Marketing 121

Marketing Compensation Organizational Development Revenue 121

AIHR

AUGUST 9, 2023

Let’s explore how HR supports and nurtures an organization’s most critical asset – its workforce. Dieter Veldsman, Chief HR Scientist – AIHR HR is responsible for maintaining a productive and harmonious work environment and supporting the organization’s overall goals by effectively managing its human capital.

Human Resources 88

Human Resources Compliance Employee Engagement Recruitment 88

Andrew Chen

DECEMBER 20, 2016

[Andrew: Paid marketing remains an integral part of many products’ acquisition channels, and one of the key metrics is Cost of Customer Acquisition, which is a nuanced calculation with lots of gotchas. Customer acquisition is not CPA – Three examples. CAC specifically measures the cost to acquire a customer.

SaaS 111

SaaS Sales Sales B2C 111

AIHR

MAY 23, 2023

Employers are increasingly concerned about protecting their confidential information, trade secrets, and customer relationships from departing employees. Some people appreciate the job security and financial stability that garden leave provides, as they continue to receive their salary and benefits during the period of leave.

Compliance 84

Compliance Benefits Compensation Implementation 84

Liquid Planner Leadership

DECEMBER 7, 2022

For example, when ordering features for our development roadmap at LiquidPlanner, we consider several things: How it will benefit existing customers. How it will benefit new customer prospects. The degree of difficulty to build and support. Help everyone understand the ‘why’ that supports the change.

Software 85

Software Project Management Performance Review Manager 85

Alison Green

OCTOBER 7, 2022

My resume was “okay” and I mostly applied to LinkedIn “Easy Apply” jobs so I wouldn’t have to customize a cover letter. I tried negotiating salary and yearly bonus, and I failed miserably (“We offered you the highest we could”). This is how I discovered the salary range for my job, which was, I kid you not, $60k – $170k/year.

Recruitment 90

Recruitment Manager Compensation 90

Know Your Team

MARCH 14, 2022

We’ve been a 100% remote company for the entire time, and purposefully stayed small in headcount, and avoided traditional VC funding to enable us to stay focused on serving our customers to the highest quality. You can read more about our journey so far here. (We’re We’re a bit of weird company, admittedly!).

Engineering 52

Engineering Manager Software Accounts 52

Refresh

APRIL 26, 2023

Key departments for expansion include customer service (29%), general labor (27%), sales (26%) and IT/technology support (23%). More than 4 in 5 hiring managers (83%) say they will bring on full-time employees, either hourly (61%) or salaried (48%) in 2023.

Sales 97

Sales Sales Manager Marketing 97

AIHR

FEBRUARY 13, 2023

The organization enables employee empowerment by providing the tools and resources as well as support and independence for employees to act autonomously. Improved customer service: Empowering employees improves their decision-making skills. For a Fortune 500 company, this equates to $250 million a year in salaries.

Employee Engagement 125

Employee Engagement Manager Benefits Onboarding 125

AIHR

APRIL 15, 2024

Engaged employees are more productive, deliver higher quality work, and make customers happier. The HR department aims to provide the knowledge, tools, training, legal advice, administration, and talent management crucial to supporting and advancing the company. Together, these people make up a company’s workforce.

Human Resources 95

Human Resources Human Resource Information Systems (HRIS) Manager Performance Management 95

Alison Green

AUGUST 24, 2022

This post, I kept my ex-boss’s affair a secret and now I work with her husband, my manager is upset about my new salary, and more , was originally published by Alison Green on Ask a Manager. This place of work was a customer-based place so when he would come in, they would sneak off and do whatever they were doing. Here we go….

Manager 76

Manager Advertising Accounts 76

Get Lighthouse

JUNE 18, 2023

Employees have certain basic expectations when it comes to things like salaries, benefits, and their overall work experience. Accountants help business owners build stable companies that support their employees. Tech support helps your customers experience the goal of your product. They don’t even make the list above.

Hospitality 119

Hospitality Manager Benefits Accounts 119

Chief Executive

JUNE 15, 2023

As a case in point, we can boil the principle that became classic 15-20 years ago, “ Putting the Service-Profit Chain to Work ” down to this: The more genuine investment we make in customers and our people (with money and time but also in aligning the heart and mission of the organization), the more revenue and profit we gain.

Revenue 52

Revenue Banking Metrics Assets 52

Zenefits

JULY 5, 2022

They conducted small focus groups to brainstorm an equitable strategy that would keep the company afloat, avoid laying anyone off, and avoid price hikes for their customers. Everyone in the organization took a voluntary pay cut which amounted to a 20% decrease in salary expenses. You can also consider hiring and salary freezes.

Implementation 52

Implementation Administration Onboarding Benefits 52

Zenefits

AUGUST 25, 2022

To give you the best shot at success, we have put together 7 tips for creating a workable salary and benefits strategy for your startup. Lucrative performance-based incentives are an effective way to get someone with hard-to-match salary demands on board. When it comes to startup salaries, you will not find a 1-size-fits-all solution.

Benefits 52

Benefits Compensation Cash Flow Engineering 52

AIHR

FEBRUARY 10, 2023

When employers have a strong employee benefits package, it translates into the following advantages: Attracting talent : While two jobs may have the same salary, they can vary greatly benefit-wise. Candidates will weigh the value of benefits along with base salary to see which job puts them in the best financial position.

Benefits 113

Benefits Insurance Compensation Inclusion 113

Alison Green

SEPTEMBER 23, 2022

And, I am making more than double my previous salary! Having been a devoted AAM reader for years, I knew how to customize my resume and tailor cover letters for each application. Within two weeks I had the job, completely and permanently remote at the salary I asked for. I am appreciated. I am heard. I am respected!

Government 76

Government Project Management Manager Performance Review 76

AIHR

OCTOBER 18, 2023

It requires strong leadership support : Employee scorecards are working documents with no end date, which means they require the backing of leaders to ensure they are rolled out effectively and are built into ways of working. Lagging indicators could be revenue generated and customer lifetime value.

Performance Management 108

Performance Management Metrics Scaling Implementation 108

Vantage Circle

AUGUST 2, 2023

Employee perks refer to additional benefits, incentives, or advantages provided by an employer to their employees, beyond the basic salary and standard benefits. According to a survey by TimesJobs, 55% of employees in India prefer perks and benefits over salary. What are Employee Perks? What Do Employees Want?

Transportation 90

Transportation Insurance Benefits Compensation 90

AIHR

JANUARY 23, 2023

The cost of replacing an employee can range from one-half to two times their annual salary. Value proposition and communication goals Defining the value proposition and communication goals starts with determining the full mix of benefits that it promises to deliver to all your internal customers.

Employee Engagement 104

Employee Engagement Metrics Retention Employee Communications 104

Zenefits

OCTOBER 27, 2022

Starbucks recently fired an employee who posted how he and his colleagues would like to respond to demanding customers. While no customer was in the store during the taping, and the responses were never used, the brand felt it suffered, and the employee lost his job. Brand damage doesn’t just mean lost customers.

Media 64

Media Administration Onboarding Manager 64

AIHR

DECEMBER 12, 2023

In fact, when comparing job offers with similar salary and benefits, a significant 95% of employees consider an employer’s DEIB efforts. This understanding is vital as it enables them to effectively cater to a wide range of customers. Use these insights to adjust policies and practices to support diverse employee groups better.

Implementation 92

Implementation Inclusion Diversity Employee Engagement 92

Vantage Circle

JUNE 16, 2023

Whether it's collecting customer feedback, conducting market research, or assessing employee satisfaction, surveys play a crucial role in gathering information for informed decision-making. How would you rate the level of support and recognition you receive from your immediate supervisor?

Inclusion 105

Inclusion Diversity Compensation Employee Engagement 105