Suzi McAlpine

MARCH 7, 2023

Brailsford said, “The whole principle came from the idea that if you broke down everything you could… The post The 1% rule – what it is and why it’s useful for you as a leader first appeared on Suzi McAlpine | The Art of Leadership.

271

271

Alison Green

MARCH 25, 2024

Management approached Feyre with this, and she said she has severe claustrophobia where she can’t use the bathroom with the door closed. In order to accommodate her, management made it clear she must either shut the stall door or use the private accessible toilet down the hall. Since she’s refused to do that, they need to find out why.

Project Management 108

Project Management Administration Manager 108

Harvard Business Review

MARCH 19, 2024

A limited study of physicians in the United Kingdom’s National Health Service found that they are resistant to using algorithm-based tools, including AI-based applications. The research, which consisted of interviews with 32 physicians, identified four reasons for their reluctance.

Operations 87

Operations Manager 87

Harvard Business Review

JANUARY 17, 2024

Using DuPont’s digital academy as a model, companies should design their own internal upskilling programs to serve broad employee segments, include experiential elements, encourage continuous engagement, and prioritize flexibility.

Digital Transformation 120

Digital Transformation 120

Harvard Business Review

DECEMBER 4, 2023

AI-powered tools can instead be used to augment people’s skills and make them more productive — much like a good running sneaker. On the most desirable end of the spectrum, AI-powered tools can be used like a coach that improves people’s own capabilities.

Benefits 130

Benefits 130

Help Scout Leadership

AUGUST 22, 2023

How ChatGPT — or other generative AI tools — can be used to help answer customer service queries and deliver better service. How good is ChatGPT and in what other ways could it be used in customer service situations? Read the full article

104

104

Michael McKinney

NOVEMBER 10, 2023

You said that if you did have one philosophy of life, it was use the difficulty. Yes, use the difficulty. He sees a chair there, and he said to me, “Use the difficulty.” He said, “Use the difficulty.” You asked my children; they said directly if anything bad happens, they go, “Gotta use the difficulty.

97

97

Peter Winick

NOVEMBER 27, 2022

And it’s about knowing the difference between who chooses and who uses. The post Who chooses and who uses? And it’s a question that comes out of some of the work I’ve been doing over the last several weeks with a few clients. Let me unpack that a little bit. So anyway, think about it a little bit.

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109

Harvard Business Review

OCTOBER 10, 2023

A key solution lies in salary benchmarking — using aggregated market data to establish competitive pay rates. In a growing number of states and countries, employers are not allowed to ask job candidates’ salary history or even their salary expectations. That means employers must find new ways to determine appropriate compensation.

Benchmarking 104

Benchmarking Government Compensation Compliance 104

Peter Winick

NOVEMBER 30, 2022

And that is using a strength to compensate for a weakness. Well, one way that we think about doing that, and work with our clients to help them do that is to use the strength to cover for the weakness. The post Using a Strength to Compensate for a Weakness appeared first on Thought Leadership Leverage. Thanks so much.

Compensation 141

Compensation Sales Sales Marketing 141

Peter Winick

APRIL 17, 2023

An interview with Jeffrey Wheatman using thought leadership to express the importance of cyber security. Jeffrey explains that by using thought leadership he is able to convey these complex ideas in a language that business will care about and in a context they can clearly understand the threats that exist to their business.

Risk Management 130

Risk Management Manager Marketing Sales 130

15Five

MARCH 15, 2024

HR Outcomes Dashboard TrustRadius uses the HR Outcomes Dashboard to monitor performance, engagement, retention, and manager effectiveness. The post TrustRadius: How Using 15Five Decreased Employee Turnover by 88% appeared first on 15Five. Outcomes: creating a trustworthy measure of engagement and manager effectiveness.

Employee Engagement 75

Employee Engagement Retention Performance Management Metrics 75

Association Now Workplace

JULY 12, 2023

One expert shares how associations can create strong guardrails so that the technology can be used both effectively and ethically. Ethical use of AI is more than just using AI legally; it includes a respect for fundamental values,” said Lisa Rau, cofounder and chief growth officer at Fíonta. “To

Implementation 90

Implementation 90

Ascend

JANUARY 6, 2024

One of our clients wants to use sliders on their new website layout. We’ve been managing websites as part of our marketing plans for a long time and haven't used them in our designs for various reasons. I told my developer about the client's wishes, and he was still adamant that we should NOT use sliders in our designs.

Marketing 75

Marketing Manager 75

Leadership Freak

OCTOBER 25, 2023

Use the circle method to create focus. The secret of change is to focus all your energy not on fighting the old, but on building the new.

Energy 103

Energy Leadership Development 103

Harvard Business Review

NOVEMBER 21, 2023

Companies such as Walmart, Tyson Foods, Koch Industries, Maersk, Siemens, and Unilever are using AI tools to swiftly find and engage with alternative suppliers during unexpected disruptions. They are also employing AI tools to pre-qualify suppliers ahead of time.

Onboarding 111

Onboarding Manager 111

Harvard Business Review

AUGUST 1, 2023

As companies learn to use generative AI to create value, there’s a risk that they take the wrong approach when applying the technology to the customer experience.

Marketing 98

Marketing 98

Harvard Business Review

NOVEMBER 17, 2023

In other words, generative AI can become the watchful eye that spots useful insights in the field of competitive intelligence.

Marketing 122

Marketing 122

BetterUp

APRIL 11, 2024

How to use a decision matrix Decision matrix considerations Decision matrix examples Decision matrix alternatives Bring it all together Jump to section What is a decision matrix?

Manager 52

Manager 52

David Grossman

APRIL 4, 2022

Revisiting an organization’s foundational statements can always be useful. Choices about staying at, going to or joining an organization are being driven by these reflections. In turn, organizations are finding the need to reevaluate and update their vision, mission and values. But, where to begin?

Employee Engagement 139

Employee Engagement 139

AIHR

DECEMBER 18, 2023

Advantages and disadvantages of using a training matrix What is the difference between a training needs analysis and a training matrix Skills matrix vs. training matrix How to use a training matrix to assess training needs Skills matrix template FAQ What is a training matrix? Contents What is a training matrix?

Compliance 93

Compliance Implementation Manager Employee Engagement 93

Chief Executive

MARCH 10, 2023

Artificial or not, what’s most important is that intelligence be useful. After all, the advancement of useful information is the kind of evolution we need most. There’s no point in demonizing AI, or handwringing over what it might take from us in terms of jobs or independence. It offers real potential.

Benefits 105

Benefits Engineering Government Metrics 105

Andrew Chen

AUGUST 23, 2023

Post-AI blogging workflow After ChatGPT was released, I began to experiment with it in various ways — here are a few ways where it’s been useful. Write me a first draft of a 5 paragraph essay that explores this topic, but only use 2-3 sentences for the opening and closing so that it’s terse and punchy. Be opinionated.

Workflows 89

Workflows Media Education Scaling 89

Walk Me

MARCH 14, 2024

Tips for using it If you’re planning to introduce this method, make sure you think about: “Think, Pair, Share” is simple, but it is not intuitive. Commit to using it several times over until they get the idea of it. With a tiny bit of work, you can easily use Think, Pair, Share in your next training session. Who is it for?

Software 52

Software Implementation Education Strategic Planning 52

BetterUp

JULY 18, 2023

Here are 10 tips to learn how to use 100% of your brain, if it’s possible, and tap into your brain’s natural potential

98

98

Harvard Business Review

NOVEMBER 30, 2023

Generative AI can help organizations overcome inherent shortcomings in conventional processes for performing contingency scenario planning. This article explores how the technology can do that and provides an example: a simulation that the authors conducted.

130

130

Help Scout Leadership

AUGUST 22, 2023

Discover the 12 most useful customer service phrases for improving your support conversations, and learn which 8 common phrases you should avoid. Read the full article

104

104

15Five

SEPTEMBER 8, 2023

The term “machine learning” refers to self-learning algorithms that use data and statistical models to find patterns and make predictions. From customer service chatbots to predictive text on your phone to your Netflix recommendations, if you regularly use technology, you’re probably interacting with machine learning.

Human Resources 73

Human Resources Employee Engagement Recruitment Scaling 73

Forbes Leadership

MAY 28, 2023

Here are 10 ways I use ChatGPT to make me a better writer and smarter thought leader.

112

112

Leadership Freak

JANUARY 10, 2024

Eavesdropping originally meant standing under the eaves and secretly listening to conversations inside the house. Today it means to secretly listen. It’s foolish to eavesdrop because you’ll hear things you shouldn’t hear. But… Continue reading →

86

86

Harvard Business Review

SEPTEMBER 22, 2023

This article shows how several small food companies were able to use cross-training to improve service and job quality. Cross-training helps employees build capabilities that they can leverage in their career growth. It also enables more stable schedules.

Operations 108

Operations Manager 108

Harvard Business Review

JULY 20, 2023

As sales teams are stretched thin and face change initiatives and strategy shifts, using the sprints made popular by agile can help them focus on priorities that will drive results. Over the last two decades, technology developers have utilized the agile methodology to work more effectively.

Sales 86

Sales Sales Manager Project Management 86

Thought Leaders LLC

JUNE 14, 2023

You can also use punishment or disincentives when people fail to live up to those accountabilities. Incentives are a very powerful way for doing so. Leaders can create incentives for people who over-deliver on their accountabilities. Things like bonuses or promotions.

Accounts 68

Accounts Project Management Manager 68

Leadership Freak

JANUARY 11, 2024

Imagination: Maya, our youngest granddaughter, baked cookies for us… Continue reading → The line between imagination and reality is fuzzy when you’re 3-years old. Sadly, we outgrow pretend. Everything in the real world began with imagination.

Leadership Development 96

Leadership Development 96

Help Scout Leadership

MARCH 27, 2024

Let’s take a closer look at some FAQs about how Help Scout's customer support team manages and uses saved replies! Read the full article

Team Management 48

Team Management Manager 48

Ascend

DECEMBER 18, 2023

Learn how to use psychology during sales interviews to uncover a seller who can be successfully coached up to a top performer.

Sales 72

Sales Sales B2B 72

15Five

APRIL 4, 2024

The solution is to use performance management software that integrates with your HRIS platform to provide a complete solution for HR leaders. With the HR Outcomes Dashboard , you can go to your next board meeting or leadership call with easy-to-use, objective results that connect HR programs to business results.

Performance Management 57

Performance Management Manager Human Resource Information Systems (HRIS) Performance Review 57