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Library Group Launches Accessibility Grant Program 

Association Now Leadership

Since 2014, ALA has operated the Libraries Transforming Communities (LTC) program, which provides grants to libraries to bolster their roles as community centers. “It To that end, a key metric for the success of the program is not raw numbers of patrons served, but how well the program serves the subset of the community that’s targeted. “We

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Why You Should Look At People Strategy As You Would A New Product Line

Chief Executive

In 2014, I began consulting HR executives and became incredibly intrigued by this world. Years ago, I earned an MBA and have since been fortunate to work at General Electric in M&A, at PepsiCo in marketing, and at Target as retail strategist; I also led a company called MindPoint as CEO until its acquisition.

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Learning How to Fall Behind

Ed Batista

both of those feelings will be illusions, by-products of social comparison on an utterly meaningless metric. 3] The Myths of Happiness: What Should Make You Happy, but Doesn't, What Shouldn't Make You Happy, but Does , page 120 (Sonja Lyubomirsky, 2014) [4] Ibid, page 132. Or in 2016 average wealth for the top 10 percent was $2.2

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How to Build a Strong Customer Service Culture

Help Scout Leadership

For proof, compare this 2014 customer promise from Comcast — “We are committed to providing Comcast customers with a consistently superior customer experience” — to this recording from the same year. Their success metrics should have a clear customer focus, and their leaders should care about customer experience.

Metrics 139
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10 People Sustainability Strategies for Your Business

Vantage Circle

Angela Davis, Activist As McKinsey says , the 2019 analysis finds that companies in the top quartile for gender diversity on executive teams were 25 percent more likely to have above-average profitability than companies in the fourth quartile—up from 21 percent in 2017 and 15 percent in 2014. Identify and prioritize stakeholders.

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Why We Need a Renewed Focus on Employee Engagement in 2022

15Five

Back in 2014, leadership expert Josh Bersin said it best: “The war for talent is over and talent won.” People ops leaders must have a seat at the table and work in lockstep with executive leadership, and employee engagement metrics must be tied to key business outcomes. It’s even more true today in 2021.

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Why We Need a Renewed Focus on Employee Engagement in 2021

15Five

Back in 2014, leadership expert Josh Bersin said it best: “The war for talent is over and talent won.” People ops leaders must have a seat at the table and work in lockstep with executive leadership, and employee engagement metrics must be tied to key business outcomes. It’s even more true today in 2021.