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Growth Benchmarks Are (Mostly) Useless

Brian Balfour

Most growth communities, forums, and email lists will inevitably have that thread that goes: “Hey, what are the benchmarks everyone’s seeing for X?” I constantly find people seeking out benchmarks or pointing to benchmarks, and we’ve all been there -- who doesn’t want some normalizing data to understand whether we’re on track or not?

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HR Has a Bad Reputation: 6 Actions To Improve HR Credibility

AIHR

For HR, reputation refers to employees’ perception of their satisfaction with HR services, how HR is positioned in the organization, the skills and abilities of HR professionals, and the trust in the HR team. However, they must be measured against a benchmark of set criteria, not individual employee opinion.

Metrics 102
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Customer Story: Brain.fm

Help Scout Leadership

Reports : Visualize and benchmark customer support performance and identify areas for improvement. Measuring and benchmarking great support. The internal benchmarks of success we like to maintain are keeping our happiness score above 90 and our response time to under an hour. Before Help Scout, Brain.fm Using reports, Brain.fm

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15 Employee Retention Metrics for HR To Track

Vantage Circle

Are you looking to reduce turnover, improve employee satisfaction , or meet industry benchmarks? Benchmark Against Industry Standards Research industry-specific benchmarks to see how your organization compares to others in your field. Benchmarking against industry standards. Analyzing historical data.

Metrics 59
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12 Organizational Health Metrics HR Should Know

AIHR

It can refer to culture, employee happiness, functionality, effectiveness, operations, and more. Your eNPS (Employee Net Promoter Score) refers to how likely your employees are to recommend their job or company to someone they know. Benchmark data will help with this. profit vs. non-profit) and industry. Absenteeism rate.

Metrics 127
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15 Employee Retention Metrics for HR To Track

Vantage Circle

Are you looking to reduce turnover, improve employee satisfaction , or meet industry benchmarks? Benchmark Against Industry Standards Research industry-specific benchmarks to see how your organization compares to others in your field. Benchmarking against industry standards. Analyzing historical data.

Metrics 52
article thumbnail

15 Employee Retention Metrics for HR To Track

Vantage Circle

Are you looking to reduce turnover, improve employee satisfaction , or meet industry benchmarks? Benchmark Against Industry Standards Research industry-specific benchmarks to see how your organization compares to others in your field. Benchmarking against industry standards. Analyzing historical data.

Metrics 52