Harvard Business Review

JULY 11, 2023

While prioritizing customers over employees can drive short-term revenue growth, it will cost companies in long-term employee retention and engagement. Decades of business strategy have urged leaders to concentrate the bulk of their business efforts on the customer experience.

Retention 72

Retention Revenue Accounts Human Resources 72

15Five

MAY 19, 2023

sales revenue, customer service ratings, etc.). It’s also helpful to reference when asking for support on programs to boost retention. Employee engagement is critical to productivity, performance, and retention, and can be tied directly to business profitability. Think of revenue-per-employee as a productivity ratio.

Metrics 89

Metrics Retention Revenue Employee Engagement 89

Association Now Workplace

JUNE 13, 2023

The report found that those who said they have “very successful” cultures have experienced larger revenue increases. The report also highlights some of the benefits of DEI programs, especially retention. organization leaders conducted in March 2023. However, engagement in DEI efforts are relatively modest.

Leadership Development 59

Leadership Development Retention Revenue Inclusion 59

AIHR

NOVEMBER 23, 2022

Training) Revenue generated – costs of program) / costs of program Source: Fitzenz 2009. Now businesses can be better prepared to make data-informed decisions when hiring, creating employee training, and impacting retention. Improved retention rates: Retaining your employees is essential to the growth of your organization.

Human Resources 116

Human Resources Revenue Metrics Retention 116

15Five

MAY 10, 2023

Employee engagement affects just about every important aspect of your organization, including revenue, customer experience, and retention. A manager who’s burned out is a problem for any business because an underperforming manager impacts critical business metrics, including employee engagement , retention, and revenue.

Employee Engagement 86

Employee Engagement Implementation Manager Retention 86

UVA Darden

MARCH 21, 2023

It’s a question that may significantly be affected by revenue sources. Retention becomes really tricky,” Palomba said. That is one reason streaming services are moving away from number of subscribers as a primary metric and toward a metric called ARPU, or average revenue per user.

Revenue 96

Revenue Metrics Media Advertising 96

AIHR

JUNE 13, 2023

Commission In a commission-based plan, salespeople earn a percentage of their sales revenue. These targets could include surpassing sales quotas, acquiring new customers, or achieving revenue growth. The commission rate may vary based on factors like sales volume, product category, or customer segment.

Compensation 94

Compensation Sales Sales Metrics 94

Vantage Circle

AUGUST 19, 2019

Employee recognition is fundamental to an organisation’s retention efforts. Overworking your employees isn’t going to bring in more revenue for your organisation. 8) 95% of human resource leaders admit employee burnout is sabotaging workforce retention. (Related- 25 Employee Engagement Activities To Reinvent Your Workforce ).

Retention 53

Retention Human Resources Onboarding Employee Engagement 53

AIHR

JULY 19, 2022

Organizations with efficient HR business partners have enhanced employee performance, revenue, and profits by 22%, 7%, and 9%, respectively. Retention rates. The employee retention rate refers to the percentage of employees who stayed with the business during a given period. An example of a retention rate goal.

Metrics 130

Metrics Employee Engagement Retention Diversity 130

Vantage Circle

OCTOBER 17, 2021

From attracting top talents from various backgrounds and identities to fostering diverse teams, diversity and inclusion lead a company towards success with high job satisfaction and employee retention. This can harm employee wellbeing, employee retention strategies , and the company’s reputation. Higher Innovation Revenues.

Diversity 94

Diversity Inclusion Revenue Implementation 94

Zenefits

DECEMBER 29, 2022

Worried about losing revenue? Naturally, many business leaders worry about revenue loss when considering cutting back on work hours. Not only does a 4-day workweek not lead to revenue loss, it can actually lead to revenue gains. This means that even during the transition to a 4-day workweek, revenue went up.

Revenue 104

Revenue Human Resources Recruitment Software 104

Chief Executive

NOVEMBER 11, 2022

That’s why, in a time when growing revenues and profitability are top of mind for every CEO and board member, the ability of your management team to create real customer loyalty is the most essential strategy for success, says Reichheld.

Revenue 40

Revenue SaaS Metrics Marketing 40

Walk Me

OCTOBER 27, 2022

However, understanding these significantly different terms will help your business improve retention rates as you address why employees leave. As a result, companies must focus on turnover rates to improve employee retention and reduce churn to improve business outcomes. Higher Revenue. Churn rate. What Is Employee Churn Rate?

Retention 59

Retention Onboarding Recruitment Benefits 59

Association Now Leadership

JANUARY 8, 2023

But for now, all those challenges remain in place, and it’s having an impact on retention. Overall productivity dips, and revenue declines aren’t far behind. What retention strategies have worked in your organization? The Times report noted that the trend has especially gummed up the gears in the service sector.

Compensation 80

Compensation Nonprofit Retention Succession Planning 80

AIHR

JANUARY 25, 2024

Did you know that companies with a strong talent management strategy increase their revenue 2.2x Revenue: This phase centers on maximizing employee contribution by ensuring ongoing skill development, engagement, motivation, and effective performance management. and their profits 1.5x

Manager 70

Manager Metrics Inclusion Retention 70

Zenefits

JANUARY 3, 2023

Added revenue streams. For example, there’s a huge revenue difference between a self-published author and a moonlighting web developer. What are more ways for employers to boost retention? Which, in turn, improves retention and loyalty. Why do employees pursue side hustles? POPS Checklist for Employee Well-being.

Retention 52

Retention Revenue Benefits Implementation 52

Growth Institute

JULY 27, 2022

Today's three most significant challenges facing the business world— inflation, talent retention, and supply chain issues —have left many companies looking for ways to ensure that their finances weather the storm. You might be closely monitoring your company's revenue and profit if you’re an entrepreneur, CEO, or another executive.

Cash Flow 59

Cash Flow Balance Sheet Revenue Accounts Payable 59

Chief Outsiders

JUNE 22, 2022

From the world of “shocking but true”: There are real, actual companies out there that are turning away revenue. Literally, they have customers shaking fistfuls of dollars in their direction and walking in the opposite direction.

Revenue 117

Revenue Marketing Retention 117

Chief Executive

DECEMBER 1, 2022

Their intent is clear: 41 percent of CEOs polled by Chief Executive in July cited “shifting focus to consumer retention” as an action they had taken or considered taking over the previous three months, making it far and away their biggest expressed priority. Many companies slipped on retention efforts over the last few years.

Retention 98

Retention Travel Software Digital Transformation 98

Walk Me

DECEMBER 11, 2023

Successful change initiatives can promote employee retention , saving resources and retaining expertise needed to ensure digital transformation success. Frustration from failed change initiatives can create a culture of negative attitudes toward change, making future changes even more challenging.

Digital Transformation 52

Digital Transformation Revenue Organizational Change Change Management 52

LSA Global

MARCH 11, 2024

In the latest BCG survey, 75% of organizations plan to make significant investments in talent retention and development. Examples of desired Level 4 outcomes from training include: — Increased sales revenue, margin, win rate, portfolio mix, deal size, and cycle time. Achieved project cost, quality, and time targets.

Metrics 36

Metrics Sales Sales Revenue 36

Vantage Circle

SEPTEMBER 20, 2022

A simple "thank you" can make employees feel more appreciated and help boost retention rates. Recognition is intended to increase not only individual employee engagement but also productivity and commitment to the organization, resulting in higher retention. Employee Recognition During Times of Crisis.

Employee Engagement 105

Employee Engagement Retention Human Resources Recruitment 105

AIHR

JUNE 15, 2022

Decreased turnover and increased retention You’ve likely encountered the statement: employees don’t quit companies; they quit managers. Here are some examples of manager effectiveness metrics: Turnover and retention per manager. Each manager’s turnover and retention rates are important metrics.

Manager 125

Manager Metrics Employee Engagement Performance Review 125

Chief Executive

DECEMBER 2, 2022

At a board meeting earlier this spring, I gave a data-supported presentation where I explained how metrics such as retention, engagement, satisfaction, recruiting/offer win rates and turnover led to the statistic that matters most to me: revenue per employee (RPE).

Balance Sheet 98

Balance Sheet Retention Metrics Recruitment 98

Chief Executive

SEPTEMBER 22, 2022

Upskilling workers who are already enculturated to the organization is not only a faster path to getting the workforce you need today , but it can also be a powerful retention tool. A 2019 study from Deloitte found that 94% of employees would stay at a company that helped them develop and upskill.

Retention 98

Retention Marketing Revenue Operations 98

LSA Global

JANUARY 8, 2024

Done right, strategies to maximize employee talent development should increase employee engagement, retention, and performance. For most businesses, investing in the skills, knowledge, and attitudes of their workforce is not just a strategic choice – it’s a requirement for high performance.

Talent Development 36

Talent Development Employee Engagement Retention Revenue 36

LSA Global

DECEMBER 7, 2023

Corporate culture influences everything from employee engagement and retention to customer loyalty and profitability. The Impact on Employee Retention Unwritten rules and expectations significantly affect whether employees choose to give more, stay, or leave. And unwritten rules are the secret architects of that culture.

Employee Engagement 36

Employee Engagement Retention Employee Communications Revenue 36

Zenefits

FEBRUARY 10, 2023

Cost of hiring new employees vs. employee retention Did you know that it can cost a company between half of an employee’s annual salary to double that amount to hire and onboard their replacement ? According to that HBR article, companies with a formal onboarding program experience a 50% increase in long-term new hire retention.

Onboarding 52

Onboarding Retention Human Resources Compliance 52

Chief Executive

JANUARY 20, 2023

trillion in unrealized annual revenues by 2030, ensuring employees work smarter and conduct more valuable work will positively impact retention, recruitment and revenue. Partnerships make up 30-to-50% of revenue for many organizations, which is mutually beneficial for all parties.

Balance Sheet 98

Balance Sheet Revenue Digital Transformation Marketing 98

Zenefits

AUGUST 24, 2022

Employee retention depends on diversity and inclusion. Diversity helps with the retention of employees too. Diversity in your management team improves innovation revenue. On the other hand, companies with below-average diversity scores report that just 26% of their revenue comes from innovative sources.

Diversity 52

Diversity Inclusion Revenue Retention 52

Help Scout Leadership

MAY 20, 2021

Lincoln Murphy sums up the value that existing customers offer to growing SaaS companies: “The majority of the revenue from your relationship with a customer happens post-sale. So how can marketing teams create content and messaging to improve customer success and drive retention? What is customer success marketing?

SaaS 79

SaaS Marketing Retention Onboarding 79

Chief Executive

OCTOBER 14, 2022

Of course, there’s no guarantee they’ll still be with you then, but investing time in these team members today will also cultivate loyalty and increase retention. It pays off in the form of improved employee retention, increased performance and more innovative ideas (which can lead to potential revenue streams).

Retention 52

Retention ROI Travel Manager 52

Chief Executive

AUGUST 15, 2022

The CEO and other board members need to be invested and have a better understanding of the value of technology to revenue, brand and margins. By separating revenue-generating technology from enablement technology (ERP, office networks, billing systems, etc.), Does your investment model enable the business value that technology brings?

Digital Transformation 98

Digital Transformation Operations Revenue Retention 98

AIHR

AUGUST 9, 2022

Creating targeted employee retention strategies. Based on the information gained from the analysis, you can design targeted retention strategies that will help you keep your top talent on board. These include missed or delayed revenue, and loss of productivity and knowledge. Take action.

Compensation 123

Compensation Retention Onboarding Manager 123

Zenefits

FEBRUARY 7, 2023

Retention bonus Avoid turnover, especially during talent shortages, by proactively offering retention bonuses to keep employees on the job. Company goal bonus When the company increases its profit margin, grows its sales numbers, or improves its revenue, every company employee benefits with a company goal bonus.

Compensation 52

Compensation Sales Sales Revenue 52

AIHR

FEBRUARY 28, 2024

With the attrition drivers identified, Under Armour was able to make improvements to its employee retention efforts with enhanced people strategies , including incentives and rewards. With these interventions, the employee attrition rate ended up being 50% lower than the initial prediction. It reflects the organization’s overall efficiency.

Human Resources 112

Human Resources Metrics Human Resource Information Systems (HRIS) Recruitment 112

AIHR

MARCH 31, 2023

According to Dery and colleagues (2017) , a survey of 281 executives the year before showed the difference between the top and bottom quartile on employee experience: The top quartile produced 51% of revenue from new products and services introduced in the last two years, versus 24% for the bottom quartile. Not only do they grow 1.5x

Revenue 99

Revenue Retention Diversity Marketing 99