Andrew Chen

DECEMBER 20, 2016

Since HubSpot is a B2B SaaS product, CAC would equal the cost to acquire a new customer on one of their Basic, Pro, or Enterprise plans. Example 2: SaaS Company w/ Inside Sales. Instead of turning off the new channels we tried in March, we would probably make the decision to scale them. Here’s an example. n= Current Month.

SaaS 111

SaaS Sales Sales Marketing 111

Walk Me

OCTOBER 11, 2021

However, adopting any enterprise-grade SaaS platform, such as HCM platforms, comes with challenges. A large-scale effort such as HCM platform adoption is no exception. Below, we’ll look at a few ways to overcome these challenges and accelerate the adoption of an HCM platform. How to Overcome the Top Challenges of HCM Adoption.

ROI 52

ROI Software Metrics Change Management 52

Andrew Chen

MARCH 27, 2019

” 2) unique expertise with marketplaces and network effects, and 3) deep scaling and technology infra. One of my focus areas as an investor is marketplaces, because I’ve seen firsthand how they can transform an industry — especially when they also have network effects that can lead to huge scale and impact.

Scaling 69

Scaling SaaS Marketing Implementation 69

Walk Me

JUNE 14, 2023

According to Statista , the software as a service (SaaS) market is estimated to be worth around 197 billion U.S. In 2019, spending on Software as a Service (SaaS) reached approximately $42 billion, as predicted by Gartner. Communication tools and features to start and maintain meaningful conversations at scale with prospects.

Implementation 52

Implementation Software Sales Sales 52

Chief Executive

MARCH 3, 2023

Companies had relatively uniform pricing, cost to serve also was relatively uniform as the products were just dropped at the customer’s receiving dock, and economies of scale meant that large production volumes led to diminishing unit costs. Diminishing unit costs, in turn, meant more revenues and profits.

Metrics 98

Metrics Cash Flow ROI Revenue 98

Walk Me

DECEMBER 11, 2023

Examples The Scaled Agile Framework is an excellent example of modifying Agile elements like Scrum for corporate applications, which aids business and technology leaders in navigating swiftly changing conditions. Agile methodologies benefit this context by emphasizing smaller initiatives over unwieldy, large-scale projects.

Digital Transformation 52

Digital Transformation Revenue Organizational Change Change Management 52

Walk Me

SEPTEMBER 13, 2021

Every company, large and small, adopts technology constantly, whether those tools are large-scale B2B SaaS platforms or small-scale tools. Let’s look at a few topics to help prepare you for these types of questions. Digital Adoption. Today’s workplace is digital.

Organizational Change 52

Organizational Change Software Reorganization Digital Transformation 52

15Five

FEBRUARY 23, 2022

Following Jeff, Christine Kaszubski, CPO of Pindrop and recently named one of the top 50 women in SaaS, shared insights on becoming a more strategic people leader from her 25 years of experience. Therefore, HR teams should invest in HR tech processes that can enable them to scale. Your people are people. Join the Movement.

Scaling 68

Scaling Diversity SaaS Benchmarking 68

Brian Balfour

AUGUST 3, 2017

If you lack one of the fits, you either don't reach the scale of $100M+ or grow so slowly that venture investors aren't interested. Evidence of the four Fits is most apparent in the SaaS space. We can look at almost any category in SaaS and find multiple $1B+ companies who all essentially have the same core product.

Marketing 57

Marketing SaaS Scaling Small Business 57

Vantage Circle

AUGUST 21, 2022

Powered by Vantage Circle , it is a SaaS-based employee engagement solution that uses AI and machine learning to incorporate reward points and unique awards to deserving professionals. Gaurav Belani Senior SEO and Content Marketing Analyst at Growfusely, a SaaS content marketing agency specializing in content and data-driven SEO.

Human Resources 105

Human Resources Sales Sales Compensation 105

Walk Me

OCTOBER 5, 2021

WalkMe’s DAP is an example of a platform specifically designed to improve the adoption of enterprise-grade SaaS platforms, including HCM platforms. When combining, for instance, DAPs with HCM platforms, HR managers can dramatically enhance productivity, improve efficiency, cut costs, and improve the digital workplace experience.

Workflows 52

Workflows User Experience Software ROI 52

15Five

MAY 19, 2023

It scores how enthusiastic employees are about their workplace by asking one simple question: “On a scale of 0 to 10, how likely are you to recommend our organization as a place to work to others?” Employee Net Promoter Score (eNPS) The employee Net Promoter Score (eNPS) is used to track employee loyalty and pride in an organization.

Metrics 89

Metrics Retention Revenue Employee Engagement 89

Andrew Chen

MARCH 27, 2019

” 2) unique expertise with marketplaces and network effects, and 3) deep scaling and technology infra. One of my focus areas as an investor is marketplaces, because I’ve seen firsthand how they can transform an industry — especially when they also have network effects that can lead to huge scale and impact.

Scaling 40

Scaling SaaS Marketing Implementation 40

Chief Executive

NOVEMBER 21, 2022

Companies had relatively uniform pricing, cost to serve was relatively uniform as the products were just dropped at the customer’s receiving dock, and economies of scale meant that large production volumes led to diminishing unit costs. And diminishing unit costs meant more profits. We have entered what I call the Age of Diverse Markets.

Sales 52

Sales Sales Operations Revenue 52

Andrew Chen

JULY 10, 2017

Here’s a video interview breaking down how startups evolve and change their strategies as they gain initial traction, hit product market fit, and eventually start to scale. Lots of amazing interview questions from the growth leads at some of the best SaaS companies on the market. What’s next in growth?

Metrics 62

Metrics SaaS Marketing Scaling 62

Chief Executive

DECEMBER 2, 2022

We are a business that enables other businesses in the way that we support them in their transformation of culture and change, and helping their leaders execute behavioral change at scale.

Digital Transformation 52

Digital Transformation Education Marketing Engineering 52

BetterUp

JULY 16, 2019

This recognition also affirms our focus on helping both individuals and organizations thrive through highly personalized leadership development at scale in the workplace. We believe it validates how important the employee experience is to organizational success and that professional development is expected by today’s talent.

Manager 40

Manager Leadership Development Employee Engagement SaaS 40

BetterUp

JULY 16, 2019

This recognition also affirms our focus on helping both individuals and organizations thrive through highly personalized leadership development at scale in the workplace. We believe it validates how important the employee experience is to organizational success and that professional development is expected by today’s talent.

Manager 40

Manager Leadership Development Employee Engagement SaaS 40

Peter Winick

AUGUST 28, 2023

This episode tackles thought leadership from both a large and small scale, and offers advice for leaders, sales teams, marketing, and researchers alike! So that can give me insights into things that I can focus on scale up on. And while people maintain a large organization, they have bigger budgets and all that.

Engineering 130

Engineering Sales Sales Marketing 130

Chief Executive

JULY 8, 2022

This situation occurs in company after company because in our prior Age of Mass Markets, profitability was a function primarily of sales volume, which created economies of scale in everything from production to distribution to advertising. Enterprise Profit Management SaaS systems can be configured in a few weeks.

Marketing 52

Marketing Manager SaaS Advertising 52

Walk Me

MARCH 21, 2024

Choose suitable technologies such as a Learning Management System (LMS), adaptive learning platforms, or other Software as a Service (SaaS) solutions like Teachable or LearnDash. The larger systems of in-app guidance (like DAPs) are most effective in mid-to large-scale organizations. Select appropriate technologies.

Implementation 52

Implementation Compliance Onboarding Change Management 52

15Five

DECEMBER 4, 2018

million Series A round led by Chicago and Salt Lake City-based Origin Ventures , with participation from New Ground Ventures , Chaifetz Group , Jason Calacanis’s LAUNCH Fund, and leading SaaS investor Matrix Partners , who co-led our seed funding along with Point Nine Capital. We have closed an $8.2

SaaS 19

SaaS Performance Management Software Performance Review 19

Andrew Chen

DECEMBER 10, 2018

The future of work (Bottoms up SaaS, full-stack autonomy, etc). The important, core concept here is simple: When there are new technologies and platforms hitting scale… … and products tap in pre-existing consumer motivations. But let’s first cover many of the new platforms that have hit major scale.

Media 100

Media Advertising Scaling Marketing 100

Vantage Circle

JULY 27, 2021

SaaS-based tools like Vantage Rewards are helping people recognize each other instantly, even while on the go. Moreover, we have global crises like pandemics causing mass-scale volatility, uncertainty, and stress. But companies are not providing the necessary tools required to effectively recognize employees.

Retention 52

Retention Employee Engagement Manager SaaS 52

Andrew Chen

SEPTEMBER 4, 2018

And then we layered in payment integration and each time we did that the total growth of the company would actually accelerate which is very hard to do at scale. . And then there’s this dynamics on how does it scale over time, CAC tends to go up, LTV tends to go down. ” “How is it gonna scale?”

Marketing 75

Marketing Metrics Retention eCommerce 75

Andrew Chen

JULY 19, 2017

Off-the-shelf SaaS tools versus building your own. As we’ve said, growth is getting harder , and as a result, companies building new products are evolving their strategies away from counting on traditional channels like virality, SEO, and organic, and more towards paid acquisition to scale. AWS instead of your own datacenter.

Scaling 111

Scaling Advertising SaaS Marketing 111

Andrew Chen

DECEMBER 10, 2018

The future of work (Bottoms up SaaS, full-stack autonomy, etc). The important, core concept here is simple: When there are new technologies and platforms hitting scale… … and products tap in pre-existing consumer motivations. But let’s first cover many of the new platforms that have hit major scale.

Media 40

Media Advertising Scaling Marketing 40

15Five

JULY 27, 2016

First, Pulse Chec k allows managers to be aware of how employees feel on a scale from 1 to 5. With these features, employees get to share how they feel and laud the efforts of peers. This meets one of our most basic human needs – to be seen!

Performance Management 46

Performance Management Manager Software Administration 46

Walk Me

NOVEMBER 1, 2022

An ERP is not the only large-scale software system that a significant company will need. Over 60% of companies now adopt cloud-based ERP services , with the vast majority operating on a SaaS model. An ERP system aims to systematically collect and retain data across a business. billion in 2021 to $41.73

Implementation 52

Implementation Software Change Management Digital Transformation 52

Andrew Chen

NOVEMBER 1, 2021

Or are you trying to scale its success? In the book, I describe stage-by-stage how to successfully start and scale the central forces that power tech’s most successful companies — network effects. When a company like Dropbox, Slack, or Uber hit scale, it might seem like network effects kick in, and the next phase is easy.

Scaling 82

Scaling Marketing Recruitment B2B 82

15Five

DECEMBER 2, 2021

She is passionate about creating and developing innovative content and strategies, whilst helping founders from around the world launch and scale their startups to successful businesses. is a legal tech SaaS company that helps entrepreneurs incorporate and grow their companies in the US from anywhere in the world. Why Firstbase.io

SaaS 77

SaaS Revenue Scaling Benefits 77

Growth Hacker

APRIL 18, 2023

Landmine #3: not managing-up enough At startups and scale-ups, heads of growth typically work directly with founders, which can be great for staying aligned and getting access to high-level thought partners. I like keeping a backlog of growth ideas in Google Sheets, and ranking them on a scale of 1 to 5 for ICE .

Operations 86

Operations Manager Scaling SaaS 86

Brian Balfour

JANUARY 4, 2017

Here are some more generic examples by company type of how you may segment your CAC on customer type: SaaS – A lot of SaaS products serve multiple segments of the market: Very Small Businesses, Mid Market, Enterprise. This is because at a small scale salaries contribute a large % of CAC ( more about "fully loaded CAC" here ).

Sales 71

Sales Sales Marketing eCommerce 71

15Five

MAY 17, 2016

I interviewed Rand recently about growing a subscription SaaS business, finding employees to contribute to Moz’s epic culture during their rapid growth, and the importance of transparency in the workplace… Q: Moz grew in revenue very quickly over the first 7 years. Moz is a self-service SaaS business. That depends.

SaaS 42

SaaS Marketing Engineering Retention 42

Walk Me

OCTOBER 13, 2021

As with most enterprise-grade SaaS solutions, HRMSs greatly simplify and enhance everyday HR processes. As we will see below, they include a great many features that are useful for enterprises and large-scale organizations, but they are simply too complex for smaller companies. Why Invest in a Human Resources Management System?

Human Resources 52

Human Resources Manager Software ROI 52

15Five

NOVEMBER 16, 2016

It desires a new breed of HR SaaS, one which aligns business goals with talent versus aligning business goals with process.”. Companies are reinventing their performance management systems and replacing them with agile, feedback-rich processes, and asking, “Where are the tools to make this scale?” says Bersin. Well, it’s here.

Performance Management 0

Performance Management Manager SaaS Employee Engagement 0

Andrew Chen

AUGUST 21, 2023

Either way, new entrants will find this a major barrier, and while they might be tempted to subsidize earnings with investor money initially, that may not be enough to reach a meaningful scale. They eventually are tempted to “graduate” from the platform, reaching sufficient scale to build their own platform.

Media 88

Media Real Estate Revenue B2B 88