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21 HR Books Every HR Professional Should Read in 2024

AIHR

Themes like employee performance, integrated HR practices, HR analytics, and HR information management are covered. In the HR Scorecard, Becker and colleagues explain how people, strategy, and performance can be linked and quantified. One notable insight from the book is the difference between normal performance and top performance.

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Diving Into the World of Thought Leadership | Kon Apostolopoulos

Peter Winick

The journey of a thought leader often involves moving from being a subject matter expert inside the house, going from room to room sharpening various skills, to eventually leaving the house and applying all of those skills to the greater neighborhood you’ve always lived in. Developing from consultant to thought leader. Take that in.

Scaling 287
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Are Training Evaluation Forms the Best Vehicle for Thorough Employee Feedback?

Zenefits

A wide range of responses on this topic may indicate the issue was not with the training itself but with the communication to employees about the training program’s goals. Were there topics that needed more focus? Employees must be clear on the specific training objectives and outcomes before participating. Remember Me.

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HR SMART Goals: The What, How, and 12 Examples

AIHR

To measure progress in smaller steps, HR can determine how to break down the overall SMART goals into KPIs (key performance indicators) and OKRs (objectives and key results). The SMART goals approach produces better aspirations for HR in the following ways: Improving focus and performance. Employee performance SMART goal.

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Performance Appraisal: The Ultimate Guide

AIHR

Decisions regarding promotions, rewards, and continued training rely heavily on performance appraisals. For many companies, performance appraisals are merely seen as a necessary evil. This guide gives you the knowledge you need to conduct thorough performance appraisals and the tools to use them to their maximum potential.

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How to Manage Employees Who Have More Experience Than You

Zenefits

So you should lead by example and work hard (and with a passion) which will indicate to everyone that you’re ready to overcome the experience issue with hard work. This will pull you from the subjective, fear-induced state into a rational and logical state of mind. Help employees learn and grow. Bookmark( 0 ) Please login to bookmark.

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Customer Story: Upstream Tech

Help Scout Leadership

Their customer surveys indicate that their attentive service is a major aspect of their overall customer happiness. They also monitor their support speed and performance by noting pending and closed conversations, preventing customer conversations from slipping through the cracks.

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