Jennifer Ouyang Altman on "Empty Questions"
Ed Batista
FEBRUARY 17, 2024
To a respondent they feel hokey and theatrical, like an unwelcome pop quiz with all-too-obvious answers. By asking better questions--and truly listening to the response--we learn far more about other people's attitudes, motives, worldviews, values, and emotions, all of which enables us to forge stronger relationships.
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