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6 Customer Experience Books Every Founder Should Read

Help Scout Leadership

While I’m writing this in March of 2021, having just experienced a generational winter in my home state of Texas that created a source of stories I can use to bore my future grandchildren to death, I realize one nice thing about power outages is a return to books. If you see a book on customer experience and it’s from Disney, grab it. “

B2C 299
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From Basketball to Books | Owen Sammarone

Peter Winick

An interview with Owen Sammarone about moving from basketball coach to book influencer. So going from college basketball coach to book influencer might not seem that odd. In addition, we can help you implement marketing, research, and sales. Give me like, how did this book thing happen? IT could become a business model.

Media 298
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Writing a Better Business Book | Josh Bernoff

Peter Winick

Tips for planning, writing, and promoting a business book. An interview with Josh Bernoff about getting your book on the shelf and discovering what success means to you. A lot of thought leaders have authored books, eager to get their insights out into the world. You must understand the needs of your book to find the right fit.

Marketing 286
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10 Books You Should Read This Summer 2024

Michael McKinney

Try a book you usually don’t pick up. With this groundbreaking book, international negotiator William Ury shares a new “path to possible”—time-tested practices that will help readers unlock their power to constructively engage and transform conflict. But this is not merely a sports book. S UMMER is here.

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First Look: Leadership Books for February 2023

Michael McKinney

H ERE'S A LOOK at some of the best leadership books to be released in February 2023 curated just for you. In the book, you'll explore how leaders, at every level, can build a workplace culture that drives organizational excellence and unleashes the full potential of every employee.

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First Look: Leadership Books for July 2024

Michael McKinney

H ERE'S A LOOK at some of the best leadership books to be released in July 2024 curated just for you. The author compels you to take action by showing you that you're fully equipped and ready to implement encouragement within your own organization, team, family, and community. To be common is to be an everyday person.

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First Look: Leadership Books for June 2024

Michael McKinney

H ERE'S A LOOK at some of the best leadership books to be released in June 2024 curated just for you. Now, in this timely and riveting new book, Silver investigates “the River,” the community of like-minded people whose mastery of risk allows them to shape—and dominate—so much of modern life. Now, he is sharing it with the world.

Retention 207